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- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Why this job: Be the friendly face of our hotel and make guests feel at home.
- Qualifications: Passion for customer service and a fun personality.
- Other info: Permanent contract with clear career progression opportunities.
Receptionist – London City (Aldgate) Premier Inn
Come and be a Receptionist at Premier Inn in London City (Aldgate). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £14.06 per hour
CONTRACT TYPE: Fixed Term until 31/03/26
HOURS: 32 hours per week across 4 days – evenings and weekends included
LOCATION: Premier Inn London City (Aldgate), 66 Alie Street, Aldgate, London, E1 8PX
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn London City (Aldgate) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Reception Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Reception Team Member, you'll be the friendly face welcoming guests. Think about scenarios where you can demonstrate your ability to handle different situations with a smile. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the hotel in style.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the Premier Inn careers page and submit your application directly. This way, you’ll be in the best position to land that dream job with us!
We think you need these skills to ace Reception Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, you’ll be the friendly face of our hotel!
Highlight Customer Service Skills: Make sure to emphasise your customer service experience in your application. We’re looking for someone who can make guests feel welcome and at ease, so share any relevant stories or skills that showcase your ability to provide top-notch service.
Keep It Simple and Clear: We appreciate straightforward applications! Use clear language and structure your application well. This will help us quickly see why you’d be a great fit for our team at London Sutton Premier Inn.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Whitbread.
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you’ve made guests feel welcome in the past.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Prepare for Common Questions
Think about questions they might ask, like how you handle difficult guests or work as part of a team. Prepare specific examples from your previous experiences that demonstrate your problem-solving skills and teamwork abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Reception Team Member. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
