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For Companies At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a free breakfast for two.
- Why this job: Kickstart your career in hospitality with clear growth opportunities.
- Qualifications: A passion for customer service and a friendly personality.
- Other info: Permanent contract with a supportive team environment.
Receptionist – Northampton West (Harpole) Premier Inn
Come and be a Receptionist at Premier Inn in Northampton West (Harpole). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Pay rate
Up to £12.56 per hour
Contract type
Permanent – we don’t do zero hours contracts!
Hours
16 hours per week
Location
Premier Inn Northampton West (Harpole)
Harpole Turn, Weedon Road, Harpole, NN7 4DD
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do
Join our team at Premier Inn Northampton West (Harpole) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Reception Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you’ll get updates straight from the source, so you won’t miss out on any important info!
We think you need these skills to ace Reception Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Receptionist role. Highlight any relevant experience you have in hospitality or customer service, and mention why you’re excited about joining our team at Premier Inn.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for the role. Avoid fluff and focus on what makes you stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and can align with their mission.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Receptionist. Prepare some examples of how you would handle difficult situations or provide excellent service. This will demonstrate your problem-solving skills and customer focus.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like. This shows your enthusiasm for the role and helps you understand if it’s the right fit for you.