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- Tasks: Welcome guests and provide excellent customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: Fun personality and a passion for customer service.
- Other info: Enjoy a supportive environment with great perks and discounts.
The predicted salary is between 10 - 13 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Reading. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
PAY RATE Up to £12.56 per hour
CONTRACT TYPE Permanent – we don’t do zero hours contracts!
HOURS 25 hours per week
LOCATION Reading Central Premier Inn, Letcombe St, Reading RG1 2HN
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Reading Central as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Reading employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member in Reading
✨Tip Number 1
Get to know the hotel! Familiarise yourself with Premier Inn's values and what makes them tick. This way, when you walk in for your interview, you can show off your enthusiasm and understanding of the brand.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different guest scenarios. Whether it’s a check-in or serving a meal, being prepared will help you shine during any role-play or situational questions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable. A friendly smile and a professional appearance can go a long way in making you memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Ground Floor Team Member in Reading
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d fit in with our friendly team at Premier Inn.
Highlight Customer Service Skills: Make sure to emphasise any customer service experience you have, even if it’s informal. We love seeing how you’ve made someone’s day better, whether it was serving a meal or just being a friendly face!
Keep It Simple and Clear: We appreciate straightforward applications. Keep your language clear and concise, and make sure to follow any specific instructions in the job description. It helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Smile, make eye contact, and engage with your interviewer to show that you’re approachable and ready to welcome guests.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you've provided great customer service in any capacity. Share specific examples that demonstrate your ability to handle requests, solve problems, or create a positive experience for others.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will not only impress your interviewer but also help you understand how you can contribute to their team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities, team dynamics, or what a typical day looks like for a Front of House Team Member.