Product Owner - Payments

Product Owner - Payments

London Full-Time 64000 - 96000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Payments and B2B product roadmap, ensuring seamless user experiences.
  • Company: Join Premier Inn, the UK's favourite hotel brand, focused on memorable guest experiences.
  • Benefits: Enjoy up to 20% annual incentive, 60% discount on stays, and matched pension up to 10%.
  • Why this job: Make a real impact on guest journeys while advancing your career in a dynamic environment.
  • Qualifications: Experience in Payment & Checkout products and strong analytical skills required.
  • Other info: Hybrid working model with a commitment to diversity and inclusion.

The predicted salary is between 64000 - 96000 £ per year.

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This range is provided by Premier Inn. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Product Owner – Payments & B2B

Join Us Where Seamless Payments Power Memorable Stays

At Premier Inn, we believe that the little things make a big difference—and that starts long before our guests check in. As our Product Owner , you’ll be the mastermind behind intuitive, frictionless payment experiences that fuel our growth and keep our guests coming back.

You’ll own and shape the product roadmap for our Payments and B2B digital journeys , ensuring every booking, refund, and business account interaction is smooth, scalable, and satisfying. This is more than just managing backlogs—it\’s about championing data-driven decisions and pushing for innovation that makes a real impact across the UK’s favourite hotel brand.

Location: Hybrid (minimum 3 days/week in our Holborn, London office)

Why You’ll Love It Here

  • Up to 20% Annual Incentive
  • Up to 60% Discount on Premier Inn stays + 25% off our restaurant brands
  • Matched Pension up to 10%

Your Mission

  • Lead and own the Payments and B2B Product Backlogs , aligning initiatives with commercial value
  • Collaborate with payment software partners to drive innovation and boost value
  • Leverage powerful tools and insights (Google Analytics, Adobe Analytics, Content Square) to prioritise and perfect user journeys
  • Create, test and evolve new features and flows across bookings, amendments and refunds
  • Partner with analysts, designers, and developers to bring customer-centric solutions to life

What You’ll Bring

  • Experience building and optimising Payment & Checkout Products
  • Strong grasp of product development practices , with a sharp eye for opportunities
  • Confidence in translating analytics into meaningful product decisions
  • Expertise in technical product design , with the ability to drive delivery from concept to release

This is your chance to make millions of guests’ journeys smoother—and your own career just as rewarding. Ready to reimagine what digital payments can do?

Let’s build the future of effortless travel, together.

Be part of our Commercial Team at Whitbread

Our brands speak for themselves, but that’s down to the work that our Marketing team put in. Creativity and innovation allow us to elevate our brands, gain new guests and keep our regulars coming back for more. From producing branded adverts that showcase our ever-changing hotel rooms, right through to promoting new launches, B2B and collaborating with Media agencies to deliver different digital campaigns, you’ll be there using insight, data and strategy to get our brands noticed.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as lesbian, gay, bi, trans, and non-binary or those who use a different LGBTQ+ term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Product Management and Information Technology

  • Industries

    Hospitality, Hotels and Motels, and Travel Arrangements

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Product Owner - Payments employer: Premier Inn

At Premier Inn, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to innovate and excel. As a Product Owner in our Holborn office, you'll enjoy competitive benefits including up to 20% annual incentive, generous discounts on stays and dining, and a matched pension scheme, all while contributing to seamless payment experiences that enhance guest satisfaction. Join us in shaping the future of travel, where your career growth is as important as the memorable stays we provide.
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Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Owner - Payments

✨Tip Number 1

Familiarise yourself with the latest trends in payment technologies and digital solutions. Being knowledgeable about innovations in the payments space will not only help you during interviews but also demonstrate your passion for the role.

✨Tip Number 2

Network with professionals in the hospitality and payments sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Premier Inn.

✨Tip Number 3

Prepare to discuss specific examples of how you've used data analytics to drive product decisions in your previous roles. This will showcase your ability to align with the data-driven approach that Premier Inn values.

✨Tip Number 4

Research Premier Inn's current payment processes and identify areas for improvement. Presenting your ideas on how to enhance their payment systems during the interview can set you apart as a proactive candidate.

We think you need these skills to ace Product Owner - Payments

Product Management
Payment Systems Knowledge
User Experience (UX) Design
Data Analysis
Agile Methodologies
Stakeholder Management
Technical Product Design
Roadmap Development
Collaboration with Software Partners
Google Analytics
Adobe Analytics
Content Square
Feature Testing and Evolution
Customer-Centric Approach
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Owner in Payments. Familiarise yourself with the key skills required, such as experience in payment and checkout products, and how to leverage analytics for product decisions.

Tailor Your CV: Customise your CV to highlight relevant experience in product management, particularly in payments and B2B environments. Use specific examples that demonstrate your ability to drive innovation and optimise user journeys.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating seamless payment experiences. Mention how your background aligns with Premier Inn's mission and values, and express your enthusiasm for contributing to their growth.

Highlight Collaborative Skills: In your application, emphasise your ability to work with cross-functional teams, including analysts, designers, and developers. Provide examples of past collaborations that led to successful product outcomes, showcasing your teamwork and leadership skills.

How to prepare for a job interview at Premier Inn

✨Understand the Product Landscape

Familiarise yourself with Premier Inn's payment systems and B2B offerings. Be prepared to discuss how your experience aligns with their goals of creating seamless payment experiences.

✨Showcase Your Analytical Skills

Highlight your ability to leverage tools like Google Analytics and Adobe Analytics. Prepare examples of how you've used data to drive product decisions and improve user journeys in previous roles.

✨Demonstrate Collaboration Experience

Since the role involves working with analysts, designers, and developers, be ready to share specific instances where you successfully collaborated across teams to deliver customer-centric solutions.

✨Prepare for Scenario-Based Questions

Anticipate questions that ask how you would handle specific challenges related to payment processes or product backlogs. Think through your approach to prioritising features and managing stakeholder expectations.

Product Owner - Payments
Premier Inn
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  • Product Owner - Payments

    London
    Full-Time
    64000 - 96000 £ / year (est.)

    Application deadline: 2027-08-13

  • P

    Premier Inn

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