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- Tasks: Lead the development of payment solutions to enhance guest experiences and drive revenue.
- Company: Join Whitbread, the UK's largest hospitality business with over 1,200 hotels and restaurants.
- Benefits: Enjoy a competitive salary, bonuses, health cover, and flexible hybrid working options.
- Why this job: Be part of a top employer committed to inclusion and innovation in the hospitality industry.
- Qualifications: Experience in payments products and agile environments; strong communication and analytical skills required.
- Other info: Work in a vibrant office in Holborn, London, with a focus on continuous improvement.
The predicted salary is between 45000 - 50000 £ per year.
Salary: £45,000 - £50,000 + up to 30% bonus + health cover + benefits
Location: Hybrid role minimum 3 days per week in office based at our office in Holborn, London (EC1N 2TD)
We’re Whitbread, the UK’s largest hospitality business with over 1,200 hotels and restaurants across the UK. We are proud to have been recognised as a Top Employer for 14 consecutive years, voted a top apprenticeship employer by the Department of Education and Rate my Apprenticeship. This year we placed #10 in the Stonewall Workplace Equality Index for our commitment to LGBTQIA+ inclusion at Whitbread and have been awarded as a Top 25 Exemplary Employer in the Investing in Ethnicity Parliamentary Matrix.
Extensible, frictionless payments are a critical enabler for our revenue growth and guest satisfaction across all Digital touchpoints. Accountable for execution of the Payments and B2B product roadmaps. Developing an expert understanding of our Payment experiences to ensure scalable flows across Booking, Reservation Amendments and Refunds, incorporating Premier Inn’s proprietary Business Account facility. This role has ownership of the continuous improvement process that is based on customer insight, market trends, and key data analysis.
Knowledge:
- Essential: Developing and owning Backlogs for Payment and Checkout Products
- Established set of Product development best practices methods to define requirements
- Use of Account Management and Payment-related analytics and KPIs to define Feature and Product Goals
Skills:
- Essential: Excellent communication, ability to translate customer and technical concepts
- Expertise in Product Design and Technical Product Development
- Data-driven decision making to drive performance optimisation - Proficiency in Google Analytics, Adobe Analytics, Content Square
- Driving cross-functional change, pro-actively taking initiative
- Roadmapping and Product Delivery Software (JIRA)
Experience:
- Essential: Industry experience with Payments-related Products
- Experience working within an agile, scrum environment in digital product development
- Writing detailed User Stories, Acceptance Criteria
- Working with and developing customer-facing Web / App technologies ideally in a Fintech, eComm, travel or equivalent environment
Product Owner – Business & Payments employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner – Business & Payments
✨Tip Number 1
Familiarise yourself with the latest trends in payment technologies and B2B product development. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the fintech and eCommerce sectors. Attend industry events or webinars to connect with potential colleagues or mentors who can provide insights into the role and company culture at Whitbread.
✨Tip Number 3
Brush up on your skills in using JIRA and analytics tools like Google Analytics and Adobe Analytics. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven cross-functional change in previous roles. Highlighting your experience in agile environments and your ability to translate customer needs into technical requirements will resonate well with the hiring team.
We think you need these skills to ace Product Owner – Business & Payments
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payments-related products and agile environments. Use keywords from the job description, such as 'Product Development', 'User Stories', and 'Data-driven decision making' to catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific projects or experiences that demonstrate your expertise in product design and technical development, particularly in payments or fintech.
Showcase Your Analytical Skills: Provide examples of how you've used analytics tools like Google Analytics or Adobe Analytics to drive performance optimisation in previous roles. This will show your data-driven approach to product management.
Highlight Cross-Functional Collaboration: Discuss your experience working with cross-functional teams. Emphasise your communication skills and ability to translate customer needs into technical requirements, which is crucial for the Product Owner role.
How to prepare for a job interview at Premier Inn
✨Understand the Product Landscape
Familiarise yourself with the current trends in payments and B2B products. Be prepared to discuss how you can contribute to enhancing the payment experiences at Whitbread, especially in relation to their Booking and Reservation systems.
✨Showcase Your Analytical Skills
Since data-driven decision making is crucial for this role, come equipped with examples of how you've used analytics tools like Google Analytics or Adobe Analytics to drive product improvements. Highlight specific metrics you’ve influenced in past roles.
✨Communicate Clearly
Excellent communication is key for a Product Owner. Practice explaining complex technical concepts in simple terms. You might be asked to translate customer needs into product features, so demonstrate your ability to bridge that gap effectively.
✨Demonstrate Agile Experience
Be ready to discuss your experience working in agile environments. Share specific examples of how you've contributed to sprint planning, backlog management, and user story writing, particularly in relation to payment-related products.
