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- Tasks: Lead a team to deliver exceptional guest experiences and manage hotel operations.
- Company: A top hospitality company in Portsmouth with a focus on customer service.
- Benefits: Competitive pay, discounts, pension scheme, and flexible hours.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Leadership experience and strong organisational skills required.
- Other info: 32 hours per week with opportunities for growth in the hospitality industry.
A leading hospitality company in Portsmouth is seeking a Duty Manager to lead a team and deliver outstanding customer service. The ideal candidate will have leadership experience and strong organisational skills to manage hotel operations effectively.
This role offers 32 hours per week at a competitive pay rate of up to £13.36 per hour and includes various benefits like discounts and a pension scheme.
Portsmouth Hotel Duty Manager — Lead Guest Experience employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portsmouth Hotel Duty Manager — Lead Guest Experience
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your leadership skills! When you get the chance to interview, share specific examples of how you've successfully led a team or improved guest experiences. We want to see that passion for customer service!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you handle challenges and adapt to new situations during interviews. We love seeing that flexibility!
We think you need these skills to ace Portsmouth Hotel Duty Manager — Lead Guest Experience
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our hotel.
Be Organised: Since this role involves managing hotel operations, it’s crucial to demonstrate your organisational skills. Use clear headings and bullet points in your CV to make it easy for us to see your relevant experience at a glance.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Duty Manager. Mention how your skills align with delivering outstanding customer service, as that’s what we’re all about.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, do some research on the hospitality company. Understand their values, mission, and what sets them apart in Portsmouth. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your leadership style and how it aligns with delivering outstanding customer service.
✨Demonstrate Organisational Prowess
Organisational skills are key for this role. Be ready to discuss how you prioritise tasks and manage time effectively. You might even want to share a specific instance where your organisational skills led to improved operations or guest satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s operations, team dynamics, or guest experience strategies. This not only shows your interest but also helps you gauge if the company is the right fit for you.