At a Glance
- Tasks: Ensure guest safety and comfort during the night shift at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.66 per hour with fantastic discounts and a complimentary breakfast.
- Other info: Enjoy a clear career path and great perks like discounts on travel and meals.
- Why this job: Perfect for night owls looking for a supportive work environment and career growth.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
The predicted salary is between 13 - 13 £ per hour.
We are recruiting a Nights Team Member for the Premier Inn hotel in Portsmouth Dockyard. Working 16 hours per week at a rate of up to £13.66 per hour, with immediate start. No experience required.
Pay Rate
Up to £13.66 per hour – night shift.
Contract Type
Fixed term contract; no zero‑hour contracts. Employees must be over 18.
Hours
16 hours per week.
Location
PO1 3EE – Portsmouth Dockyard, Queen Street, Portsmouth, Hampshire, United Kingdom.
Why you’ll love it here
- Training and support – Warm welcome, simple administration, and clear career path.
- Whitbread Benefits card – up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and savings scheme – company pension and save‑as‑you‑earn.
- Discounts – savings on shops, utilities, travel, cinema trips, supermarkets etc.
- Complimentary Premier Inn breakfast for 2 when you join.
What you’ll do
As a Nights Team Member you will look after the hotel and guests overnight, using your calm personality to ensure their safety and your customer‑service skills to help them rest easy. You will bring problem‑solving skills, health and safety knowledge, and be part of the UK’s leading hospitality business, Whitbread.
Overnight Guest Services Specialist in Portsmouth employer: Premier Inn
At Premier Inn in Portsmouth Dockyard, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises training and career development. With competitive pay, generous discounts, and a clear path for growth, our team members enjoy a fulfilling work environment where their contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Services Specialist in Portsmouth
✨Tip Number 1
Get to know the company! Research Premier Inn and Whitbread to understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Nights Team Member, you'll be interacting with guests. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Premier Inn. Plus, it shows your enthusiasm for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from the source, making your job search smoother and more efficient.
We think you need these skills to ace Overnight Guest Services Specialist in Portsmouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Overnight Guest Services Specialist role. Highlight any relevant skills or experiences that align with the job description, even if they come from different areas of your life.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and make sure your key points are easy to find. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn and Whitbread. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Nights Team Member, customer service is key. Think of examples from your past experiences where you've provided excellent service or resolved issues. Be ready to discuss how you can ensure guests feel safe and comfortable during their stay.
✨Demonstrate Problem-Solving Abilities
During the interview, be prepared to answer situational questions that assess your problem-solving skills. Consider scenarios you might face overnight and how you would handle them. This shows that you can think on your feet and are ready for the challenges of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or what a typical night shift looks like. This not only shows your enthusiasm but also helps you determine if the role is the right fit for you.
