Overnight Guest Services Pro (Portsmouth Dockyard)

Overnight Guest Services Pro (Portsmouth Dockyard)

Portsmouth Full-Time 13 - 13 £ / hour (est.) No working from home possible
Premier Inn

At a Glance

  • Tasks: Ensure guest safety and provide excellent customer service during overnight shifts.
  • Company: Join the friendly team at Premier Inn Portsmouth Dockyard.
  • Benefits: Earn up to £13.66 per hour, plus discounts on rooms and meals.
  • Other info: Flexible 16-hour work week with immediate start available.
  • Why this job: Perfect for night owls who want to help guests enjoy a restful stay.
  • Qualifications: No experience needed; just bring your calm personality and customer service skills.

The predicted salary is between 13 - 13 £ per hour.

We're currently recruiting in our Portsmouth Dockyard Premier Inn Hotel. Working 16 hours per week, paying up to £13.66 per hour.

Come and be a Nights Team Member at Premier Inn in Portsmouth Dockyard. As the go‑to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night's sleep with us. Immediate start, no experience needed.

Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

Overnight Guest Services Pro (Portsmouth Dockyard) employer: Premier Inn

At Premier Inn Portsmouth Dockyard, we pride ourselves on fostering a supportive and inclusive work culture where every team member is valued. With flexible hours, competitive pay, and unique benefits like substantial discounts on hotel stays and meals, we offer an environment that promotes both personal and professional growth. Join us to be part of a dedicated team that ensures our guests enjoy a restful stay while you develop your skills in the hospitality industry.

Premier Inn

Contact Details:

Premier Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Overnight Guest Services Pro (Portsmouth Dockyard)

Tip Number 1

Make sure to showcase your calm personality during interviews. Since you'll be the go-to person for guests at night, it's essential to demonstrate how you can handle situations smoothly and keep guests feeling safe and comfortable.

Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to assist guests and rehearse how you'd respond. This will help you feel more confident when it comes to those tricky questions in the interview.

Tip Number 3

Don’t forget to highlight your flexibility and willingness to learn. Since no experience is needed, showing that you're eager to adapt and pick up new skills can really set you apart from other candidates.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and benefits like discounts on rooms and meals!

We think you need these skills to ace Overnight Guest Services Pro (Portsmouth Dockyard)

Customer Service Skills
Calm Personality
Safety Awareness
Communication Skills
Teamwork
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how your calm and friendly nature makes you a great fit for the Nights Team.

Tailor Your Application:Make sure to tailor your application to the role. Highlight any customer service experience or skills that relate to ensuring our guests have a good night's sleep. We love seeing how you connect with the job description!

Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure we can easily see why you’d be a fantastic addition to our team.

Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!

How to prepare for a job interview at Premier Inn

Show Your Calm Side

As a Nights Team Member, your calm personality is key. During the interview, share examples of how you've handled stressful situations or provided excellent customer service. This will demonstrate that you can keep things running smoothly during the night shift.

Know the Company

Familiarise yourself with Premier Inn and Whitbread. Understand their values and what they stand for. Mentioning specific benefits like the discounts on rooms and meals can show your enthusiasm for the role and how you align with their culture.

Highlight Your Flexibility

Since this role involves working nights, it's important to express your willingness to adapt to different schedules. Talk about any previous experiences where you’ve had to be flexible, whether in work or personal life, to reassure them you’re ready for the commitment.

Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. Inquire about team dynamics or what a typical night shift looks like. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.