At a Glance
- Tasks: Welcome guests and provide top-notch customer service while making drinks and assisting with housekeeping.
- Company: Join Premier Inn, a leading name in hospitality with a friendly atmosphere.
- Benefits: Earn up to £13.06 per hour with flexible hours and comprehensive training provided.
- Other info: Enjoy a rewarding role with opportunities for growth in a vibrant team.
- Why this job: Kickstart your career in hospitality and make guests feel at home every day.
- Qualifications: No experience needed; just bring your friendly attitude and willingness to learn.
The predicted salary is between 13600 - 13600 € per year.
Premier Inn is seeking a Ground Floor Team Member for their Portsmouth (Port Solent) location. This role involves welcoming guests with a friendly demeanor and providing excellent customer service. You’ll engage in various tasks like making drinks and helping with housekeeping.
The position requires no prior experience and comes with comprehensive training. It offers a competitive pay rate of up to £13.06 per hour, with a fixed-term contract for 10 hours a week. Join us for a rewarding career in hospitality!
Guest Services Team Member - Immediate Start in Portsmouth employer: Premier Inn
Premier Inn is an excellent employer that values its team members by providing a supportive work culture and comprehensive training, ensuring you feel confident in your role from day one. Located in the vibrant Portsmouth (Port Solent) area, we offer competitive pay and flexible hours, along with opportunities for personal growth and career advancement within the hospitality industry. Join us to be part of a friendly team dedicated to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Team Member - Immediate Start in Portsmouth
✨Tip Number 1
Make sure to showcase your personality! When you’re at the interview, let your friendly side shine through. Remember, they’re looking for someone who can engage with guests, so be yourself and show them how you’d make their customers feel welcome.
✨Tip Number 2
Do a bit of homework on Premier Inn before your interview. Knowing about their values and what makes them stand out in hospitality will help you connect better during the conversation. Plus, it shows you’re genuinely interested in being part of their team!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Think about how you’d respond to questions about teamwork or handling difficult situations. This will help you feel more confident and prepared when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Guest Services Team Member - Immediate Start in Portsmouth
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature that fits perfectly with our guest services vibe.
Highlight Relevant Skills:Even if you don’t have prior experience, think about any skills or experiences that relate to customer service. Whether it’s a part-time job, volunteering, or even helping out at home, we want to know how you can bring value to our team!
Keep It Clear and Concise:Make sure your application is easy to read. Use clear language and keep your sentences short and to the point. We appreciate straightforwardness, so get to the heart of what makes you a great fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Premier Inn
✨Show Your Friendly Side
Since the role is all about welcoming guests, make sure to showcase your friendly and approachable personality during the interview. Smile, maintain eye contact, and use a warm tone when answering questions to demonstrate that you can create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Premier Inn before your interview. Familiarise yourself with their values and what they stand for in customer service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about how you would handle various guest scenarios, even if you don’t have prior experience. Prepare answers for common questions like 'How would you deal with a difficult guest?' or 'What does excellent customer service mean to you?' This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Ground Floor Team Member. This shows your enthusiasm for the role and helps you understand if it’s the right fit for you.