At a Glance
- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a free breakfast.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: Kickstart your career in hospitality with immediate start and no experience needed.
- Qualifications: Fun personality and a passion for customer service.
The predicted salary is between 13600 - 13600 € per year.
We're currently recruiting in our Portsmouth (Port Solent) Premier Inn. Working 10 hours per week, paying up to £13.06 per hour. Come and be a Ground Floor Team Member at Portsmouth (Port Solent) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract (until 08/09/2026) - we don't do zero hours contracts!
HOURS: 10 hours per week
LOCATION: Binnacle Way, Cosham, Portsmouth PO6 4FB
Why you'll love it here:
- Training and support: A warm welcome and simple administration system to use that will make your job easier from the start, plus the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you'll do: Join our team at Portsmouth (Port Solent) Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Ground Floor Team Member - Portsmouth employer: Premier Inn
At Premier Inn Portsmouth (Port Solent), we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With competitive pay, comprehensive training, and clear career progression opportunities, you can thrive in a role that allows you to showcase your customer service skills while enjoying fantastic benefits like discounts on accommodation and meals. Join us and be part of a friendly team dedicated to making every guest's stay memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member - Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think about how you can make guests feel welcome. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Dress to impress! Even if the job is casual, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re tech-savvy and keen to join the team at Premier Inn. Don’t miss out on this chance!
We think you need these skills to ace Ground Floor Team Member - Portsmouth
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d fit in with our friendly team at Premier Inn.
Tailor Your Application:Make sure to tailor your application to the Ground Floor Team Member role. Highlight any customer service experience or skills that relate to welcoming guests and making their stay enjoyable – even if it’s from previous jobs or volunteer work!
Keep It Simple:We love a straightforward application! Keep your language clear and concise, and make sure to proofread for any typos. A clean, easy-to-read application shows us you’re serious about joining our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest in the role and help you connect your answers to their mission.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Prepare thoughtful responses that reflect your understanding of the role and demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
