At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Other info: Flexible hours with clear career progression opportunities.
- Why this job: Be the friendly face of Premier Inn and make guests feel at home.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 10 - 13 € per hour.
Come and be a Receptionist at Premier Inn in Aberdeen South (Portlethen). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Fixed Term until 17/06/26
HOURS: 24 hours per week across 3 days - evenings and weekends included
LOCATION: Premier Inn Aberdeen South (Portlethen), Mains Of Balquharn, Portlethen, Aberdeen, AB12 4QS
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Premier Inn Aberdeen South (Portlethen) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in Portlethen employer: Premier Inn
At Premier Inn Aberdeen South (Portlethen), we pride ourselves on fostering a supportive and friendly work environment where your customer service skills can truly shine. With comprehensive training, clear career progression opportunities, and fantastic benefits including discounts on accommodation and meals, you'll find a rewarding career path in the heart of the hospitality industry. Join us and enjoy a complimentary breakfast for two upon joining, along with a range of perks that make working here both enjoyable and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Portlethen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face welcoming guests, think of scenarios where you can showcase your ability to handle different situations. Role-playing with a friend can help you feel more confident when it comes to real-life interactions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure your details land in the right hands and gives you a better chance of standing out from the crowd. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Reception Team Member in Portlethen
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Receptionist role at Premier Inn. Highlight any relevant experience or skills that match the job description, especially your ability to work well in a team and provide excellent service.
Keep It Clear and Concise:We appreciate a clear and concise application. Stick to the point and avoid unnecessary fluff. Make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, engage with the interviewer, and show them that you can create a welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will not only impress your interviewer but also help you understand how you can contribute to their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a receptionist. Prepare examples from your past experiences where you handled difficult situations or went above and beyond for a guest. This will demonstrate your problem-solving skills and commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.