At a Glance
- Tasks: Welcome guests and provide top-notch customer service in a fun environment.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract with 16 hours per week and great perks.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 27000 - 28000 € per year.
Come and be a Ground Floor Team Member at Porthmadog Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract (until 03/09/2026) – we don’t do zero hours contracts!
HOURS: 16 hours per week
LOCATION: 118 Britannia Terrace, Porthmadog LL49 9AW
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Porthmadog Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Porthmadog employer: Premier Inn
At Porthmadog Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you’ll find a rewarding environment that encourages personal and professional growth. Join us and be part of a friendly team dedicated to providing exceptional service in a beautiful location.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Porthmadog
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Porthmadog Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows that you care about the opportunity and respect the workplace.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you’ll get updates straight from the source, so you won’t miss out on any important info!
We think you need these skills to ace Ground Floor Team Member in Porthmadog
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d fit in with our friendly team at Porthmadog Premier Inn.
Highlight Customer Service Skills:Make sure to emphasise any customer service experience you have, even if it’s informal. We love candidates who are passionate about making guests feel welcome and comfortable, so share any relevant stories!
Keep It Simple and Clear:We appreciate straightforward applications. Keep your language clear and concise, and make sure to follow any specific instructions in the job description. This helps us get to know you better without any confusion!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the Ground Floor Team Member role. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your fun personality is key! Make sure to let your true self shine during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your answers to their mission.
✨Prepare for Role-Specific Questions
Think about scenarios you might face in the role, like handling guest complaints or working as part of a team. Prepare some examples from past experiences, even if they’re not directly related to hospitality, to demonstrate your problem-solving and teamwork skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Ground Floor Team Member. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.