At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Fixed term contract with 36 hours per week and no zero hours contracts.
- Why this job: Kickstart your career in a fun environment with clear growth opportunities.
- Qualifications: Passion for customer service and a friendly personality.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Receptionist at Plymouth East Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract (until 01/09/2026) – we don’t do zero hours contracts!
HOURS: 36 hours per week
LOCATION: 300 Plymouth Rd, Crabtree, Plymouth PL3 6RW
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Plymouth East Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Receptionist in Plymouth employer: Premier Inn
At Plymouth East Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on hotel stays and meals, you'll find a rewarding environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plymouth East Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the friendly face welcoming guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview – it shows you care about the role and are ready to represent the hotel.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to follow up after your application to express your enthusiasm!
We think you need these skills to ace Receptionist in Plymouth
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your personality is key! Let your fun and friendly side shine through in your application. We want to see how you can bring warmth and positivity to our guests right from the start.
Highlight Customer Service Skills:Make sure to emphasise any previous customer service experience you have. We love candidates who can demonstrate their ability to make guests feel welcome and comfortable, so share those stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can handle the front desk with ease!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Plymouth East Premier Inn!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice a warm greeting and be ready to share a little about yourself to create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Plymouth East Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your skills to their needs.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a guest or resolved a tricky situation. This will demonstrate your ability to handle the role's demands effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team collaborates with housekeeping. This shows you're keen to learn and be part of the team, which is exactly what they’re looking for.
