At a Glance
- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join Premier Inn, a leading hotel brand with a welcoming culture.
- Benefits: Earn up to £13.86 per hour, enjoy discounts, and receive training.
- Other info: Fixed-term contract with clear career progression opportunities.
- Why this job: Kickstart your management career while making guests feel at home.
- Qualifications: Experience in leadership roles, especially in retail or hospitality.
The predicted salary is between 30000 - 40000 € per year.
Come and be a Duty Manager at Premier Inn in Plymouth City Centre (Sutton Harbour). Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
- PAY RATE: Up to £13.86 per hour
- CONTRACT TYPE: Fixed Term Contract until 30/10/2026 – we don’t do zero hours contracts!
- HOURS: 24 hours a week
- LOCATION: Premier Inn Plymouth City Centre (Sutton Harbour) 28 Sutton Road, Plymouth, Devon, PL4 0HT
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do: Join our team at Plymouth City Centre (Sutton Harbour) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Hotel - Duty Manager in Plymouth employer: Premier Inn
Premier Inn in Plymouth City Centre offers a vibrant work environment where you can lead a dedicated team to deliver exceptional customer experiences. With a strong focus on employee growth, comprehensive training, and a clear career path, you'll find ample opportunities to advance your management skills. Enjoy fantastic benefits including discounts on accommodation and meals, a company pension scheme, and a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel - Duty Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at Premier Inn. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching Premier Inn's values and culture. We want to see how you can fit into our dream team, so think about examples from your past that showcase your leadership and customer service skills.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your experience and show off your personality, which is key in the hospitality sector.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Premier Inn.
We think you need these skills to ace Hotel - Duty Manager in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your leadership experience and customer service skills. We want to see how you've inspired others in previous roles, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Duty Manager role at Premier Inn. Share your passion for hospitality and how you can contribute to our team.
Showcase Relevant Experience:When filling out your application, focus on your past roles that relate to managing teams and delivering excellent customer experiences. We love seeing how your background aligns with what we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer experience and how they support their staff. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your leadership abilities. Prepare specific examples from your past experiences where you've successfully led a team or handled challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Experience
Since this role is all about delivering outstanding customer service, be ready to discuss how you’ve gone above and beyond for customers in previous roles. Think of instances where you turned a negative experience into a positive one, as this will highlight your problem-solving skills and dedication to guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if it’s the right fit for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the Duty Manager role at Premier Inn.
