At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract until September 2026 with 24 hours per week.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Fun personality and a passion for customer service.
The predicted salary is between 13 - 13 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Plymouth. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed term contract until 1st September 2026 – we don’t do zero hours contracts!
HOURS: 24 hours per week over 4 days
LOCATION: Plymouth City Centre (Sutton Harbour) Premier Inn, 28 Sutton Rd, Plymouth PL4 0HT
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Plymouth as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Front of House in Plymouth employer: Premier Inn
At Premier Inn in Plymouth, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With a clear career path, generous benefits including discounts and complimentary meals, and a commitment to employee growth, you'll find meaningful and rewarding employment in the heart of Sutton Harbour.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Maybe role-play with a mate or even in front of the mirror – it’ll boost your confidence!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining our awesome team at Premier Inn Plymouth!
We think you need these skills to ace Front of House in Plymouth
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience or skills, even if it’s just from everyday life. We love seeing how you connect with our job description!
Keep It Simple:We appreciate a straightforward application. Keep your language clear and concise, and avoid jargon. Remember, we’re looking for genuine enthusiasm and a friendly vibe!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can create a welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect with the interviewers.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare some examples of how you would handle difficult situations or provide excellent service. This will demonstrate your problem-solving skills and readiness for the job.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
