At a Glance
- Tasks: Welcome guests and ensure rooms are ready for their stay.
- Company: Join the friendly team at Premier Inn in Pickering.
- Benefits: Enjoy training, discounts, and a free breakfast for two when you start.
- Other info: Flexible 25-hour week with great team spirit.
- Why this job: Be the first smile guests see and make their stay memorable.
- Qualifications: No experience needed, just a passion for customer service.
The predicted salary is between 27000 - 28000 € per year.
Premier Inn in Pickering is hiring a Ground Floor Team Member for 25 hours a week, paying up to £13.06 per hour. You'll be the friendly face welcoming guests, helping with their needs, and ensuring rooms are ready alongside the housekeeping team. No experience is required, and there's a focus on customer service.
Benefits include:
- Training
- Discounts
- Complimentary breakfast for two upon joining
Guest Experience Host — Front Desk & Room Prep in Pickering employer: Premier Inn
Premier Inn in Pickering is an excellent employer that values its team members by providing comprehensive training and a supportive work culture focused on customer service excellence. With benefits such as discounts, a complimentary breakfast for two upon joining, and opportunities for personal growth, you'll find a rewarding environment where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host — Front Desk & Room Prep in Pickering
✨Tip Number 1
Be yourself! When you’re at the interview, let your personality shine through. They want to see the friendly face that will welcome guests, so don’t be afraid to show your enthusiasm for customer service.
✨Tip Number 2
Do a bit of homework on Premier Inn before your interview. Knowing about their values and what they stand for can help you connect with the team and show that you’re genuinely interested in being part of their crew.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Think about how you’d handle different guest scenarios, as they’ll likely ask you about your approach to customer service.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be one step closer to enjoying those sweet benefits like training and discounts!
We think you need these skills to ace Guest Experience Host — Front Desk & Room Prep in Pickering
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and hospitality.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Guest Experience Host role. We love seeing how you can contribute to our team at Premier Inn!
Keep It Clear and Concise:We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for welcoming our guests.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Show Your Friendly Side
As a Guest Experience Host, your personality is key! Make sure to smile and be warm during the interview. Practice greeting the interviewer as if they were a guest, showcasing your customer service skills right from the start.
✨Know the Company
Do a bit of homework on Premier Inn. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about how you would handle various guest scenarios. Prepare answers for questions like 'How would you deal with a difficult guest?' or 'What does great customer service mean to you?'. This will help you articulate your thoughts clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
