At a Glance
- Tasks: Lead and inspire teams to deliver exceptional service in a vibrant hotel environment.
- Company: Join Premier Inn, a leader in the hospitality industry with a focus on teamwork.
- Benefits: Earn up to £39,000 plus bonuses, discounts, and 33 days of annual leave.
- Other info: Enjoy award-winning training and fantastic career growth opportunities.
- Why this job: Make a real impact by enhancing guest experiences and driving team success.
- Qualifications: Previous management experience and a passion for customer service are essential.
The predicted salary is between 39000 - 39000 £ per year.
As a Hotel Manager at Premier Inn, you will lead and motivate the Front of House, Housekeeping, Back of House and Maintenance teams to ensure outstanding service and compliance with brand standards.
Responsibilities
- Work with the team to manage daily operations within the hotel, including the bar and kitchen, to maintain top service.
- Understand the bigger picture and identify commercial opportunities that drive improvement.
- Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain high quality.
Qualifications
- Previous management experience in the hospitality industry or a similar environment where you led a team to success.
- Strong leadership skills with a passion for customer service.
- Excellent team management and communication skills with a warm, genuine approach that engenders trust and wins support at all levels.
- Commitment to safety and maintaining high standards of service.
Benefits
- Award‑winning induction and training.
- Performance‑related company bonus scheme, pension scheme and share‑save scheme.
- Whitbread Privilege Card giving 25% off in restaurants and up to 50% off in Premier Inn hotels.
- Thirty‑three days annual leave, including bank holidays.
- Discounts at shops, utility bills, travel, cinema trips, supermarkets and more through Perks at Work.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager - Penrith
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Premier Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Premier Inn
Don't be shy about reaching out to Premier Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Manager - Penrith
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Premier Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Premier Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
