At a Glance
- Tasks: Welcome guests and ensure they have a fantastic stay at Premier Inn.
- Company: Join the friendly team at Premier Inn in Weston-Super-Mare.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and free breakfast for two.
- Other info: Flexible part-time hours with opportunities for growth in the hospitality industry.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Great customer service skills and a passion for helping others.
The predicted salary is between 10400 - 10400 € per year.
Join Premier Inn in Weston-Super-Mare as a Reception Team Member, where you will be the friendly face welcoming guests and ensuring they have a pleasant stay. You will use your customer service skills to check-in visitors and assist in maintaining the hotel's high standards.
This role offers up to £13.06 per hour for 8 hours per week and comes with various benefits, including:
- A Whitbread Benefits card for discounts
- A company pension
- Free breakfast for two upon joining
Part-Time Reception & Guest Experience Specialist employer: Premier Inn
At Premier Inn, we pride ourselves on creating a welcoming and supportive work environment in Weston-Super-Mare, where our Reception Team Members play a vital role in delivering exceptional guest experiences. With competitive pay, a range of benefits including discounts through the Whitbread Benefits card, and opportunities for personal growth within the hospitality sector, we ensure that our employees feel valued and empowered to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Reception & Guest Experience Specialist
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different guest situations, as this role is all about making guests feel welcome and ensuring they have a pleasant stay.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, especially in a hospitality role where you'll be the face of the hotel. Show them you take pride in your appearance and are ready to represent Premier Inn.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining the team at Premier Inn.
We think you need these skills to ace Part-Time Reception & Guest Experience Specialist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and hospitality.
Tailor Your Application:Make sure to tailor your application to the role of Reception Team Member. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create a welcoming atmosphere for guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception Team Member, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a pleasant experience for visitors.
✨Practice Common Interview Questions
Think about common interview questions related to hospitality and customer service. Practice your responses to questions like 'How would you handle an unhappy guest?' or 'What does excellent customer service mean to you?' This will help you feel more confident during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your respect for the role and the company. Plus, it sets a positive tone for the conversation right from the start.
