Nights Guest Services Specialist - Oxford

Nights Guest Services Specialist - Oxford

Oxford Part-Time No working from home possible
Premier Inn

At a Glance

  • Tasks: Ensure guest safety and deliver top-notch customer service during night shifts.
  • Company: Join Premier Inn, a leading hospitality brand with a friendly atmosphere.
  • Benefits: Earn up to £14.16 per hour, enjoy discounts, training, and a pension scheme.
  • Other info: Flexible hours with a supportive team and great opportunities for growth.
  • Why this job: Kickstart your career in hospitality with immediate start and no experience needed!
  • Qualifications: No prior experience required; just bring your enthusiasm and a passion for service.

Premier Inn is hiring a Nights Team Member for their Oxford Botley location, offering up to £14.16 per hour for 23 hours per week. You will be responsible for ensuring the safety of guests and providing excellent customer service during night shifts.

The position includes:

  • Training
  • Discounts on accommodations and meals
  • Pension scheme

Immediate start is available, and no experience is necessary.

Nights Guest Services Specialist - Oxford employer: Premier Inn

Premier Inn is an excellent employer, offering a supportive work culture where every team member is valued. With opportunities for training and development, as well as attractive benefits like discounts on accommodations and meals, working at the Oxford Botley location ensures a rewarding experience for those looking to grow in the hospitality industry.

Premier Inn

Contact Details:

Premier Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Nights Guest Services Specialist - Oxford

Tip Number 1

Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their night crew.

Tip Number 2

Practice your customer service skills! Even if you don’t have experience, think about how you would handle different guest scenarios. This will help you feel more confident when discussing your approach during the interview.

Tip Number 3

Dress smartly for your interview, even if it’s a night shift role. First impressions matter, and looking professional can set you apart from other candidates. Plus, it shows you’re serious about the position!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for your interview and land that Nights Guest Services Specialist role.

We think you need these skills to ace Nights Guest Services Specialist - Oxford

Customer Service
Safety Awareness
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly and approachable tone can really make your application stand out.

Tailor Your Application:Make sure to tailor your application specifically for the Nights Guest Services Specialist role. Highlight any relevant skills or experiences that align with providing excellent customer service during night shifts. We love seeing how you connect your background to what we do!

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This helps us quickly see why you’d be a great fit for our team!

Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Premier Inn.

How to prepare for a job interview at Premier Inn

Know the Company

Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Highlight Customer Service Skills

Even if you don't have direct experience, think about times when you've provided excellent customer service in other roles or situations. Be ready to share specific examples that demonstrate your ability to handle guest needs and ensure their safety, especially during night shifts.

Prepare for Common Questions

Anticipate questions related to working nights and how you would manage potential challenges. For instance, be prepared to discuss how you would handle a difficult guest or ensure safety protocols are followed. Practising your responses can help you feel more confident.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.