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- Tasks: Lead a team to ensure outstanding hotel experiences and manage operations.
- Company: Renowned hotel chain with a focus on guest satisfaction.
- Benefits: Competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact on guest experiences in a vibrant city centre location.
- Qualifications: Proven leadership skills and a passion for customer service.
- Other info: Join a supportive team dedicated to excellence in hospitality.
The predicted salary is between 28800 - 43200 £ per year.
A well-known hotel chain is looking for a Duty Manager for their Oxford City Centre location. In this role, you will lead a dedicated team to ensure all aspects of the hotel experience are outstanding. This position requires proven leadership skills, with a focus on customer service and team management. You will be responsible for overseeing hotel operations, managing health and safety standards, and ensuring exceptional guest experiences. Competitive pay and career growth opportunities await.
Duty Manager (Oxford) - Lead Guest Experience & Safety employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Oxford) - Lead Guest Experience & Safety
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the hotel chain you're eyeing. A friendly chat can open doors and give you insider info on what they're really looking for in a Duty Manager.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've led teams to success in previous roles. We want to hear about your customer service wins and how you’ve tackled challenges head-on.
✨Tip Number 3
Be prepared to discuss health and safety standards. Brush up on relevant regulations and best practices, as this is crucial for the Duty Manager role. Demonstrating your knowledge will show that you’re serious about guest safety and experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Duty Manager position!
We think you need these skills to ace Duty Manager (Oxford) - Lead Guest Experience & Safety
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and improved customer service in previous roles. Use specific examples to demonstrate your skills!
Focus on Guest Experience: Since this role is all about leading guest experience, share any relevant experiences where you’ve gone above and beyond for customers. We love hearing about those moments that made a difference!
Health and Safety Matters: Don’t forget to mention your knowledge of health and safety standards. We’re looking for someone who can ensure our guests are safe and sound while enjoying their stay. A little detail goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel chain thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to enhancing guest experiences.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your leadership style and how it aligns with creating a positive work environment and exceptional guest service.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be ready to discuss how you would ensure compliance and maintain high standards. This shows that you take guest safety seriously and are proactive in managing risks.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the hotel's culture, team dynamics, and expectations for the Duty Manager role. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.
