At a Glance
- Tasks: Ensure guest safety and provide excellent customer service during the night.
- Company: Join Premier Inn, a leading hotel chain with a friendly atmosphere.
- Benefits: Earn up to £13.66 per hour, enjoy discounts, and a pension scheme.
- Other info: Flexible 16-hour work week with training and support provided.
- Why this job: Perfect for night owls wanting to make guests feel at home.
- Qualifications: No experience needed; just bring your passion for customer service.
The predicted salary is between 20000 - 25000 € per year.
Premier Inn is seeking a Nights Team Member for its Haywards Heath location. In this role, you will ensure the safety of overnight guests while using your customer service skills to help them rest comfortably.
No prior experience is necessary, and the role offers a pay rate of up to £13.66 per hour. The position is permanent with 16 hours of work per week, including weekends.
You will receive training and support and benefit from a range of discounts and a company pension scheme.
Overnight Guest Supporter — Nights Team Member employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture where every team member is valued. With flexible hours, comprehensive training, and a competitive pay rate, employees can enjoy a fulfilling career while benefiting from discounts and a pension scheme. Working in Haywards Heath not only provides a vibrant community atmosphere but also the opportunity for personal growth within a well-respected hospitality brand.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Supporter — Nights Team Member
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Think about times when you've helped someone or resolved an issue, even if it was in a casual setting. We want to see how you can make our guests feel at home!
✨Tip Number 2
Research Premier Inn and its values before your interview. Knowing what we stand for will help you connect with us and show that you're genuinely interested in being part of the Nights Team. Plus, it’ll give you some great talking points!
✨Tip Number 3
Don’t hesitate to ask questions during your interview! It shows that you’re engaged and keen to learn more about the role. We love candidates who are curious and want to know how they can contribute to our team.
✨Tip Number 4
Apply through our website for the best chance of landing the job. It’s super easy, and you’ll be able to keep track of your application status. Plus, we often have exclusive roles listed there that you won’t find anywhere else!
We think you need these skills to ace Overnight Guest Supporter — Nights Team Member
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, highlight any experience you have in customer service, even if it's informal. We want to see how you can make our guests feel welcome and comfortable during their stay.
Be Yourself:Don’t be afraid to let your personality shine through in your application. We’re looking for genuine people who can connect with our guests, so show us who you are!
Tailor Your Application:Make sure to tailor your application to the Nights Team Member role. Mention why you're interested in working nights and how you can contribute to the safety and comfort of our guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience, think about times when you've provided excellent customer service in other roles or situations. Be ready to share specific examples that demonstrate your ability to handle guest needs and ensure their comfort, especially during the night shifts.
✨Prepare for Common Questions
Anticipate questions related to working nights and how you would handle various scenarios with guests. For instance, think about how you would respond to a guest needing assistance at an unusual hour. Practising your responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
