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- Tasks: Ensure guest comfort and safety during overnight shifts with top-notch customer service.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy discounted hotel stays and free breakfasts for two, plus a permanent contract.
- Other info: Flexible 13-hour work week with immediate start available.
- Why this job: Make a difference in guests' nights while working in a fun, supportive environment.
- Qualifications: No prior experience needed; just bring your passion for customer service!
The predicted salary is between 20000 - 25000 £ per year.
Premier Inn is looking for a Nights Team Member in Bangor (Northern Ireland) to ensure the safety and comfort of overnight guests. This role involves utilizing customer service skills to facilitate a good night’s sleep for guests.
Immediate start is available with no prior experience needed. The job offers 13 hours per week, a permanent contract, and numerous perks, including discounted hotel stays and complimentary breakfasts for two when joining. This position is part of the UK's leading hospitality business, Whitbread.
Overnight Guest Experience Specialist employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Experience Specialist
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Think about times you've gone above and beyond for someone, even if it was just helping a friend. We want to see how you can create a comfortable experience for our guests!
✨Tip Number 2
Research Premier Inn and Whitbread before your interview. Knowing about our values and what we stand for will help you connect with us better. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 3
Don’t be shy about asking questions during your interview. It’s a great way to show your enthusiasm and curiosity about the role. We love candidates who are eager to learn more about how they can contribute to our guests' experiences.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, you’ll find all the details about the perks and benefits that come with the job, like those discounted hotel stays and complimentary breakfasts!
We think you need these skills to ace Overnight Guest Experience Specialist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about this role.
Highlight Relevant Skills: Even if you don’t have direct experience, think about any customer service skills or experiences that could relate to ensuring guests have a great night’s sleep. We love seeing how your background can fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. A well-structured application goes a long way!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and we’ll be able to process your application quickly. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn and Whitbread. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Customer Service Skills
Since this role is all about ensuring a great experience for overnight guests, be ready to discuss any past experiences where you've provided excellent customer service. Even if you don't have direct experience, think about situations where you've helped others or resolved issues effectively.
✨Prepare for Common Questions
Expect questions like 'How would you handle a difficult guest?' or 'What does good customer service mean to you?'. Practise your responses to these types of questions so you can answer confidently and clearly during the interview.
✨Show Your Enthusiasm
Let your passion for hospitality shine through! Express why you want to work at Premier Inn and how you can contribute to creating a comfortable environment for guests. A positive attitude can go a long way in making a great impression.