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- Tasks: Ensure guest safety and comfort during the night shift.
- Company: Leading hotel chain in Stockton-On-Tees with a focus on guest experience.
- Benefits: Competitive pay of up to £13.16 per hour and flexible hours.
- Why this job: Join a friendly team and make a difference in guests' overnight stays.
- Qualifications: No prior experience needed, just a calm personality and great customer service skills.
- Other info: Immediate start available with 24 hours per week.
The predicted salary is between 11 - 15 £ per hour.
A leading hotel chain in Stockton-On-Tees is seeking a Nights Team Member to ensure the safety and comfort of overnight guests. This role requires a calm personality and strong customer service skills, with no prior experience needed. You will assist guests during the night and help them enjoy a restful stay.
The position offers 24 hours per week at a pay rate of up to £13.16 per hour. Immediate start available.
Overnight Guest Experience Lead (Night Shift) employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Experience Lead (Night Shift)
✨Tip Number 1
Make sure to showcase your calm personality during interviews. We all know that working night shifts can be a bit challenging, so highlight any experiences where you've handled stressful situations with ease.
✨Tip Number 2
Brush up on your customer service skills! Even if you don’t have direct experience, think of times when you’ve helped someone out or provided support. We want to see that you’re ready to assist guests and make their stay enjoyable.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows us that you’re genuinely interested in the role and the hotel. Plus, it’s a great way to find out more about what it’s like to work as a Nights Team Member.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing applications come directly from our site, and it makes it easier for us to keep track of your application.
We think you need these skills to ace Overnight Guest Experience Lead (Night Shift)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your calm and friendly personality shine through. We want to see how you would interact with our guests, so don’t be afraid to show us your unique style!
Highlight Customer Service Skills: Even if you don’t have prior experience, think about times when you’ve helped others or provided great service. Share those stories in your application to demonstrate your customer service skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
Since the role requires a calm personality, practice staying composed under pressure. Think of scenarios where you had to handle a stressful situation and how you managed it. This will help you demonstrate your ability to keep things cool during the interview.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you’ve provided excellent service in any capacity. Be ready to share these examples, as they’ll show your potential employer that you understand the importance of guest comfort and satisfaction.
✨Know the Hotel Chain
Do a bit of homework on the hotel chain you’re interviewing with. Familiarise yourself with their values, mission, and what sets them apart from others. This knowledge will not only impress your interviewer but also help you tailor your answers to align with their ethos.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or what a typical night shift looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.