At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Oswestry Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Other info: Immediate start with clear career progression opportunities.
- Why this job: No experience needed; start your career in a fun and supportive environment.
- Qualifications: A friendly personality and a passion for customer service.
The predicted salary is between 10 - 13 € per hour.
Come and be a Front of House Team Member at Oswestry Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Fixed Term - until 03/09/2026
HOURS: 15 hours per week
LOCATION: Rods Meadow, Maes-Y-Clawdd, Maesbury Road Estate, SY10 8NN
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Oswestry Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Oswestry employer: Premier Inn
Join the Oswestry Premier Inn team as a Front of House Team Member and experience a vibrant work culture that prioritises customer service and employee growth. With comprehensive training, a clear career path, and fantastic benefits including discounts on accommodation and meals, you'll find a supportive environment that values your contributions and offers a rewarding experience in the heart of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Oswestry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Oswestry Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! Even if the job doesn’t require formal attire, looking smart and presentable shows that you care about the opportunity. Plus, it’ll boost your confidence when you walk in for that interview.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll find all the info you need about the role and the perks that come with being part of the Whitbread family.
We think you need these skills to ace Ground Floor - Team Member in Oswestry
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d welcome guests with a smile.
Highlight Customer Service Skills:Even if you don’t have direct experience, think about times you've helped others or provided great service. Share those stories in your application to show us you’ve got what it takes to be a Front of House Team Member.
Keep It Simple and Clear:Make sure your application is easy to read. Use clear language and keep your sentences concise. We appreciate straightforwardness, so don’t overcomplicate things!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with us at Oswestry Premier Inn!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what they stand for in the hospitality industry. Mentioning specific aspects of the company during your interview can show that you’re genuinely interested and invested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare some examples of how you would handle situations like a guest complaint or a busy check-in period. This will demonstrate your problem-solving skills and readiness to jump into the role.
✨Ask Questions
Don’t forget to prepare a few questions to ask at the end of your interview. This shows your enthusiasm for the position and helps you understand more about the team and the work environment. You could ask about training opportunities or what a typical day looks like for a Front of House Team Member.
