At a Glance
- Tasks: Welcome guests and provide exceptional customer service for a memorable stay.
- Company: Join Premier Inn, a leading hotel brand known for its friendly atmosphere.
- Benefits: Enjoy competitive pay, training, discounts, and free breakfast.
- Other info: Fixed-term contract with 24 hours per week until September 2026.
- Why this job: Be the friendly face of our hotel and create positive guest experiences.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27200 - 27200 £ per year.
Premier Inn is looking for a Receptionist at Southport (Ormskirk) to be the friendly face of our hotel. You will welcome guests with your customer service skills and help ensure they have a pleasant stay.
The job offers a fixed-term contract until 03/09/2026, with 24 hours per week, and a competitive pay rate of up to £13.06 per hour. Enjoy numerous benefits including training, discounts, and complimentary breakfast when you join.
Guest Experience Receptionist in Ormskirk employer: Premier Inn
Premier Inn is an excellent employer, offering a vibrant work culture where you can thrive as a Guest Experience Receptionist in the beautiful Southport area. With a focus on employee growth through training and development, alongside attractive benefits such as discounts and complimentary meals, we ensure that our team members feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Receptionist in Ormskirk
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you can create a welcoming atmosphere for guests, so think of examples from your past experiences that highlight your friendly and helpful nature.
✨Tip Number 2
Research Premier Inn and its values before your interview. We love candidates who show genuine interest in our brand and understand what makes us unique. This will help you stand out and demonstrate that you're a great fit for our team.
✨Tip Number 3
Practice common interview questions related to hospitality and guest experience. We recommend role-playing with a friend or family member to build your confidence and refine your answers. The more prepared you are, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace Guest Experience Receptionist in Ormskirk
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the friendly and welcoming side of you that will make our guests feel at home.
Highlight Customer Service Skills:Make sure to emphasise your customer service experience. We love candidates who can demonstrate how they've gone above and beyond to ensure a great experience for others.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Show Off Your Customer Service Skills
As a Guest Experience Receptionist, your customer service skills are key. Prepare examples of how you've gone above and beyond for guests in previous roles. This will show the interviewer that you understand the importance of making every guest feel welcome.
✨Know the Hotel Inside Out
Familiarise yourself with Premier Inn's services, amenities, and values. Being able to discuss what makes the hotel special will demonstrate your enthusiasm for the role and your commitment to providing an excellent guest experience.
✨Practice Common Interview Questions
Anticipate questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally to reflect the welcoming atmosphere of the hotel. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand.
