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- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make guests feel at home.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Receptionist at Harlow North (Harlow Mill) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract (until 11/09/2026) – we don’t do zero hours contracts!
HOURS: 24 hours per week
LOCATION: Cambridge Road, Old Harlow, Essex CM20 2EP
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Harlow North (Harlow Mill) Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in Old Harlow employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member in Old Harlow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Reception Team Member, you'll be the friendly face welcoming guests. Role-play common scenarios with friends or family to get comfortable with handling different situations and showcasing your fun personality.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the hotel in style.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the StudySmarter site to submit your application and keep an eye out for any updates. We’re excited to see you shine as part of our reception team!
We think you need these skills to ace Reception Team Member in Old Harlow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, you’ll be the friendly face of our hotel!
Highlight Customer Service Skills: Make sure to emphasise your customer service skills in your application. We’re looking for someone who can make guests feel welcome and at ease, so share any relevant experiences that showcase your ability to provide excellent service.
Tailor Your Application: Take a moment to tailor your application specifically for the Reception Team Member role. Mention why you’re excited about working at Harlow North (Harlow Mill) Premier Inn and how you align with our values. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to convey warmth and approachability.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples from your past experiences where you handled difficult situations or went above and beyond for a guest. This will demonstrate your ability to provide excellent service, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for career growth. This shows that you’re not just looking for any job, but that you’re keen on building a future with them.