At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy a supportive team environment in Norwich City Centre.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Front of House Team Member at Premier Inn in Norwich City Centre (Duke Street). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 30 hours per week
LOCATION: Norwich City Centre (Duke Street) Premier Inn, Duke St, Norwich, NR3 3AP
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do: Join our team at Norwich City Centre (Duke Street) Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Norwich employer: Premier Inn
At Premier Inn in Norwich City Centre, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you can thrive in your role as a Front of House Team Member while enjoying fantastic benefits like discounts on accommodation and meals. Join us to be part of a friendly team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Show off your personality! As a Front of House Team Member, being friendly and approachable is key. Don’t be afraid to let your fun side shine through in your interactions with the team during the interview.
✨Tip Number 3
Practice makes perfect! Try out some common interview questions with a friend or in front of the mirror. This will help you feel more confident and ready to impress when it’s time to meet the hiring team.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team at Premier Inn!
We think you need these skills to ace Ground Floor Team Member in Norwich
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you’d make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experiences, even if they’re not directly in hospitality. We love seeing how your unique background can bring something special to our team!
Keep It Simple:We appreciate a straightforward application. Stick to clear language and avoid jargon. Just be yourself and communicate why you’re excited about joining us at Premier Inn in Norwich City Centre!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us. Plus, it shows you’re keen to join the team!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Smile, engage with the interviewer, and show them that you’re ready to welcome guests with enthusiasm.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you’re genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about how you would handle different customer service situations. Even if you don’t have experience, consider how you would greet a guest or resolve a complaint. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
