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- Tasks: Welcome guests and provide excellent customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Fixed term contract until October 2026 with 12 hours per week.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Fun personality and a passion for customer service.
The predicted salary is between 13 - 13 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Alnwick. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
Pay Rate: Up to £13.06 per hour
Contract Type: Fixed Term Contract until October 2026 – we don’t do zero hours contracts!
Hours: 12 hours per week
Location: Willowburn Industrial Estate, South Rd, Alnwick NE66 2PF
Why you'll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you'll do:
Join our team at Premier Inn Alnwick as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Northumberland employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member in Northumberland
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can showcase your friendly personality. Maybe role-play with a mate or even in front of the mirror!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable when you go for your interview. A neat appearance shows you care about the role and respect the company.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital side of hospitality.
We think you need these skills to ace Ground Floor Team Member in Northumberland
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experiences, even if they’re not directly related to hospitality. We love seeing how your unique background can bring something special to our team!
Keep It Simple: We appreciate a straightforward application. Stick to clear language and avoid jargon. Just be yourself and communicate why you’d be a great fit for our team at Premier Inn Alnwick!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us. Plus, it shows you’re keen to join the team!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your fun personality is key! During the interview, let your true self shine through. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your answers to their mission.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult guest or work as part of a team. Prepare specific examples from your past experiences, even if they’re not directly related to hospitality, to demonstrate your skills.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask them. This could be about training opportunities or what a typical day looks like. It shows you’re engaged and eager to learn more about the role and the company.