At a Glance
- Tasks: Lead a vibrant team to deliver outstanding guest experiences and manage daily hotel operations.
- Company: Join Premier Inn, the UK's leading hotel brand with a focus on team culture.
- Benefits: Enjoy competitive salary, 33 days leave, discounts, and performance bonuses.
- Other info: Award-winning training and excellent career growth opportunities await you.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Previous management experience in hospitality and strong leadership skills required.
The predicted salary is between 34000 - 42000 £ per year.
Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction. As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success. As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.
Location: Duke St, Norwich NR3 3AP
Why you’ll love it here:
- Award-winning induction and training
- Performance‑related company bonus scheme, Pension Scheme and Share Save Scheme
- Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels
- 33 days annual leave (including bank holidays)
- Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work
What you’ll do:
- Lead and motivate our team of Front of House, Housekeeping, Back of House, and Maintenance to ensure outstanding service and compliance with our brand standards
- Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep the UK’s number one status
- Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
- Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high‑quality standards
What you’ll need:
- Previous management experience in the hospitality industry or similar environment where you led a team to success
- Strong leadership skills with a passion for customer service
- Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
- Commitment to safety and maintaining high standards of service
Be a part of Premier Inn – a Great British business. At Premier Inn, we do hotel jobs differently. Award‑winning training, all the support you need to develop, and brilliant career prospects with the UK’s biggest hotel brand. It’s about giving our own people a great experience, so they give our guests the great all‑round experience they expect from us.
Hotel Manager in Norfolk employer: Premier Inn
At Premier Inn, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant work culture that prioritises employee development and satisfaction. As a Hotel Manager in Norwich City Centre, you will benefit from award-winning training, a performance-related bonus scheme, and generous annual leave, all while leading a passionate team dedicated to delivering exceptional guest experiences. Join us and enjoy unique perks like discounts across our hotels and restaurants, making your career with us both rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Premier Inn's values and culture. Show us that you understand what makes our brand special and how you can contribute to our success. Tailor your answers to reflect our commitment to guest satisfaction and team development.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and improved service standards in previous roles. We want to hear about your successes and how you can bring that energy to our hotel.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in being part of the Premier Inn family.
We think you need these skills to ace Hotel Manager in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Hotel Manager role. Highlight your previous management experience in hospitality and any achievements that showcase your leadership abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how you can contribute to our team at Premier Inn. Be genuine and let your personality come through.
Showcase Your Leadership Style:In your application, give us a glimpse of your leadership style. Share examples of how you've motivated teams and improved guest satisfaction in your previous roles. We love hearing about your successes!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our Premier Inn family.
How to prepare for a job interview at Premier Inn
✨Know Your Hotel Inside Out
Before the interview, make sure you research Premier Inn thoroughly. Understand their values, culture, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team. Highlight how you motivated your team, resolved conflicts, and improved service standards. This is crucial for a Hotel Manager role, so be ready to discuss specific situations and outcomes.
✨Emphasise Customer Service Excellence
Since the role revolves around guest satisfaction, come prepared with stories that demonstrate your commitment to outstanding customer service. Discuss how you've gone above and beyond to ensure guests have a memorable experience, as this aligns perfectly with Premier Inn's mission.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges a hotel manager might encounter and how you would handle them. Practising these scenarios can give you the confidence to tackle them during the interview.
