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- Tasks: Ensure guest safety and comfort during the night shift at our hotel.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on customer care.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with guaranteed hours and a clear career path in a supportive environment.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
- Other info: Fixed term contract until September 2025; over 18s only.
We\’re currently hiring at our Haywards Heath Premier Inn. Working 32 hours per week, paying up to £13.16 per hour.
Come and be a Nights Team Member at Haywards Heath Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get a good night’s sleep with us. Immediate start, no experience needed.
PAY RATE: Up to £13.16 per hour
CONTRACT TYPE: Fixed term (Until Sept 2025) – we don’t do zero hours contracts! Over 18s only.
HOURS: 32 hours a week – guaranteed hours to plan your week around.
LOCATION: Perrymount Rd, Heath Rd, Haywards Heath RH16 3DN
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and Save As You Earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Haywards Heath Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge, and be part of the UK’s leading hospitality business, Whitbread.
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Nights Team Member - Haywards Heath employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member - Haywards Heath
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes Premier Inn unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Highlight your customer service skills in conversations. Even if you don't have direct experience, think of examples from other areas of your life where you've helped others or resolved issues, as this will demonstrate your ability to handle guest needs effectively.
✨Tip Number 3
Prepare to discuss your availability and flexibility. Since this role is for night shifts, showing that you're ready and willing to work during those hours can set you apart from other candidates who may not be as flexible.
✨Tip Number 4
Visit the Haywards Heath Premier Inn before your interview if possible. This will give you a feel for the environment and allow you to ask informed questions about the role, demonstrating your enthusiasm and commitment to joining the team.
We think you need these skills to ace Nights Team Member - Haywards Heath
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Nights Team Member. Highlight your calm personality and customer service skills in your application.
Tailor Your CV: Make sure your CV reflects any relevant skills or experiences, even if they are not directly related to hospitality. Emphasise your problem-solving abilities and any experience in customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premier Inn and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Personality
As a Nights Team Member, your calmness is key. During the interview, demonstrate how you handle stressful situations with a cool head. Share examples from past experiences where you successfully managed challenges.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Be prepared to discuss your approach to ensuring guests have a pleasant experience. Think of specific instances where you went above and beyond for a customer.
✨Familiarise Yourself with Health and Safety
Understanding health and safety protocols is crucial in hospitality. Brush up on basic health and safety knowledge relevant to hotel operations, and be ready to discuss how you would apply this in your role.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and career progression within the company. This shows your genuine interest in the position and the organisation.