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- Tasks: Ensure guest safety and provide excellent customer service overnight.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on guest satisfaction.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with guaranteed hours and clear career progression opportunities.
- Qualifications: No experience needed, just a calm personality and problem-solving skills.
- Other info: Fixed term contract until 04/09/2025; over 18s only.
We are hiring in our Edinburgh A7 (Dalkeith) Premier Inn, working 16 hours per week, paying up to £13.16 per hour.
Nights Team Member – Edinburgh A7 (Dalkeith) Premier Inn Hotel
Come and be a Nights Team Member at Premier Inn in Edinburgh. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE: Up to £13.16 per hour
CONTRACT TYPE: Fixed Term Contract until 04/09/2025 – we don’t do zero hours contracts! Over 18s only.
HOURS: 16 hours per week – guaranteed hours to plan your week around
LOCATION: Edinburgh A7 (Dalkeith) Premier Inn, Melville Dykes Road, Edinburgh EH18 1AN
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Edinburgh A7 (Dalkeith) Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
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Nights Team Member - Dalkeith employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member - Dalkeith
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service skills in conversations with the hiring team. Even if you don't have direct experience, think of examples from other areas of your life where you've helped others or resolved issues.
✨Tip Number 3
Prepare to discuss how you handle stressful situations calmly. As a Nights Team Member, you'll need to ensure guests feel safe and comfortable, so showcasing your ability to stay composed under pressure will be beneficial.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills. Think of scenarios where you've had to think on your feet or come up with quick solutions, as this will resonate well with the responsibilities of the role.
We think you need these skills to ace Nights Team Member - Dalkeith
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Nights Team Member does. Highlight your calm personality and customer service skills in your application, as these are key attributes for the role.
Tailor Your CV: Make sure your CV reflects relevant experience or skills that align with the job requirements. Even if you don't have direct experience, emphasise transferable skills such as problem-solving and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premier Inn and how you can contribute to their team, especially during night shifts.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Personality
As a Nights Team Member, your calmness is key. During the interview, demonstrate how you handle stressful situations and reassure the interviewer that you can maintain a peaceful environment for guests.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Share examples from your past experiences where you provided excellent service, even if they are from different contexts, to show your ability to make guests feel welcome and comfortable.
✨Emphasise Problem-Solving Abilities
Being a Nights Team Member means you'll face unexpected challenges. Prepare to discuss specific instances where you've successfully solved problems, showcasing your quick thinking and resourcefulness.
✨Familiarise Yourself with Health and Safety Protocols
Understanding health and safety is crucial in hospitality. Brush up on basic protocols and be ready to discuss how you would ensure guest safety during your shift, which will impress the interviewer.