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- Tasks: Support overnight guests and ensure their safety at Swansea Waterfront Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a commitment to inclusivity.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast for two.
- Why this job: Immediate start with guaranteed hours, training, and a clear career path in a supportive environment.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
- Other info: Open to all backgrounds; we encourage applications from under-represented groups.
We are hiring in our Swansea Waterfront Premier Inn, working 37.5 hours per week, paying up to £13.16 per hour
Nights Team Member – Swansea Waterfront Premier Inn Hotel
Come and be a Nights Team Member at Premier Inn in Swansea. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE:
Up to £13.16 per hour
CONTRACT TYPE:
Fixed Term Contract until 04/09/2025 – we don’t do zero hours contracts! Over 18s only.
HOURS:
37.5 hours a week – guaranteed hours to plan your week around
LOCATION:
Swansea Waterfront Premier Inn , The Waterfront Development, Langdon Road, Swansea SA1 8QY
Why you’ll love it here:
Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Swansea Waterfront Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 85827-4492
Advertised: 17 Jul 2025
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Nights - Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights - Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Sharing stories about how you've helped others or resolved issues can demonstrate your suitability for the Nights Team Member role.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of examples where you've had to think on your feet or handle unexpected situations, as this is crucial for ensuring guest safety and comfort overnight.
✨Tip Number 4
Show enthusiasm for working night shifts. Be ready to explain why you're interested in this schedule and how you plan to manage your energy levels, as this will reflect your commitment to the role.
We think you need these skills to ace Nights - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Nights Team Member does. Highlight your calm personality and customer service skills in your application, as these are key attributes for the role.
Tailor Your CV: Make sure your CV reflects any relevant experience or skills that align with the job requirements. Even if you don't have direct experience, emphasise transferable skills such as problem-solving and health and safety knowledge.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premier Inn and how you can contribute to their mission of providing a good night's sleep for guests.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Personality
As a Nights Team Member, your calmness is key. During the interview, demonstrate how you handle stressful situations and reassure the interviewer that you can maintain a peaceful environment for guests.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Share examples from your past experiences where you provided excellent service, even if they are from different contexts. This will show your ability to make guests feel welcome and comfortable.
✨Emphasise Problem-Solving Abilities
Being a Nights Team Member means you'll face unexpected challenges. Prepare to discuss how you've successfully solved problems in the past, showcasing your quick thinking and resourcefulness.
✨Express Enthusiasm for the Role
Let your passion for hospitality shine through. Talk about why you want to work at Premier Inn specifically and how you align with their values of inclusivity and customer care. This enthusiasm can set you apart from other candidates.
