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- Tasks: Support overnight guests and ensure their safety at Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Other info: We welcome applications from all backgrounds, especially under-represented groups.
- Why this job: Immediate start with guaranteed hours and a clear career path in a supportive environment.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
We\’re currently recruiting in our London Ruislip Premier Inn. Working 24 hours per week, paying up to £13.66 per hour.
Nights Team Member – London Ruislip Premier Inn
Come and be a Nights Team Member at Premier Inn in London. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE:
Up to £13.66 per hour
CONTRACT TYPE:
HOURS:
24 hours a week – guaranteed hours to plan your week around
LOCATION:
Why you’ll love it here:
Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at London Ruislip Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 85016-4492
Advertised: 14 Jul 2025
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Nights Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your approach during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Sharing stories about how you've helped others or resolved issues can demonstrate your suitability for the Nights Team Member role.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of examples where you've had to think on your feet or handle unexpected situations, as this is crucial for ensuring guest safety during the night.
✨Tip Number 4
Show enthusiasm for the role and the hospitality industry. Employers love candidates who are genuinely excited about the opportunity, so let your passion shine through when you speak with us.
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Nights Team Member does. Highlight key responsibilities and required skills, such as customer service and problem-solving abilities.
Tailor Your CV: Make sure your CV reflects relevant experience or skills that align with the role. Even if you don't have direct experience, emphasise transferable skills like communication and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Premier Inn and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Personality
As a Nights Team Member, your calmness is key. During the interview, demonstrate how you handle stressful situations with a cool head. Share examples from past experiences where you maintained composure and provided excellent service.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Be prepared to discuss your approach to ensuring guests have a comfortable stay. Think of specific instances where you went above and beyond for a customer, even if it was in a different context.
✨Emphasise Problem-Solving Abilities
The ability to solve problems quickly is crucial in hospitality. Prepare to talk about challenges you've faced and how you resolved them. This could be anything from dealing with a difficult guest to managing unexpected situations.
✨Express Enthusiasm for the Role
Show genuine interest in the position and the company. Research Premier Inn and its values, and be ready to explain why you want to work there specifically. Your enthusiasm can set you apart from other candidates.