At a Glance
- Tasks: Ensure guest safety and provide excellent customer service overnight.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on guest satisfaction.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Other info: Fixed term contract until September 2025; over 18s only.
- Why this job: Immediate start with guaranteed hours and a clear career path in a supportive environment.
- Qualifications: No experience needed, just a calm personality and problem-solving skills.
Nights Team Member – Doncaster (Lakeside) Premier Inn
Come and be a Nights Team Member at Doncaster (Lakeside) Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE: Up to £13.66 per hour (night shift)
CONTRACT TYPE: Permanent – we don’t do zero hours contracts! Over 18s only.
HOURS: 32 hours per week
LOCATION: Wilmington Dr, Doncaster DN4 5PJ
Why you'll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Doncaster (Lakeside) Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
Nights - Team Member in Doncaster employer: Premier Inn
At Premier Inn Doncaster Central East, we pride ourselves on being an excellent employer, offering a supportive work culture where every Nights Team Member is valued. With guaranteed hours, comprehensive training, and clear career progression opportunities, you can build a rewarding career in the hospitality industry while enjoying fantastic benefits like discounts on stays and meals, as well as a complimentary breakfast for two upon joining. Join us to be part of a team that prioritises your growth and well-being in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Nights - Team Member in Doncaster
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes Premier Inn unique will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Highlight your customer service skills in conversations. Even if you don't have direct experience, think of examples from other roles where you've helped others or resolved issues, as this is key for a Nights Team Member.
✨Tip Number 3
Prepare to discuss your availability and flexibility. Since this role involves night shifts, showing that you're adaptable and willing to work during those hours can set you apart from other candidates.
✨Tip Number 4
Research common health and safety protocols in hospitality. Being knowledgeable about these practices will not only boost your confidence but also show your commitment to guest safety, which is crucial for this position.
We think you need these skills to ace Nights - Team Member in Doncaster
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Premier Inn is looking for in a Nights Team Member. Highlight your calm personality and customer service skills in your application.
Tailor Your CV:Make sure your CV reflects any relevant experience or skills that align with the role. Even if you don't have direct experience, emphasise transferable skills like problem-solving and health and safety knowledge.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at Premier Inn and how you can contribute to their team, focusing on your ability to ensure guest safety and comfort.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Personality
As a Nights Team Member, your calmness is key. During the interview, demonstrate how you handle stressful situations with ease and reassure the interviewer that you can maintain a peaceful environment for guests.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Share examples from your past experiences where you provided excellent service, even if they are from different sectors. This will show your ability to make guests feel welcome and comfortable.
✨Discuss Problem-Solving Abilities
Being a Nights Team Member often involves addressing unexpected issues. Prepare to discuss specific instances where you've successfully solved problems, showcasing your quick thinking and resourcefulness.
✨Familiarise Yourself with Health and Safety Protocols
Understanding health and safety is crucial in this role. Brush up on basic health and safety knowledge relevant to hospitality, and be ready to discuss how you would ensure guest safety during your shift.