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- Tasks: Support overnight guests and ensure their safety at Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a commitment to inclusivity.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Perfect for those seeking guaranteed hours and a clear career path in a supportive environment.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
- Other info: Open to all backgrounds; we encourage applications from under-represented groups.
Overview
We are recruiting for a Nights Team Member in Plymouth City Centre (Sutton Harbour). Working 8 hours per week, paying up to £13.16 per hour.
PAY RATE: Up to £13.16 per hour
CONTRACT TYPE: Fixed term contract – we don’t do zero hours contracts! Over 18s only.
End date – 30/09/2026
LOCATION: Premier Inn Plymouth City Centre (Sutton Harbour), 28 Sutton Road, Plymouth, Devon, PL4 0HT
What you’ll do
- Join the team at Plymouth City Centre (Sutton Harbour) Premier Inn as a Nights Team Member and look after our hotel and guests overnight.
- Use problem-solving skills, health and safety knowledge, and strong customer service to help guests feel safe and well-rested.
- Maintain the calm and welcoming environment for overnight guests and support front-line operations as required.
- Immediate start; no experience needed.
Why you’ll love it here
- Training and support: A warm welcome and simple administration system to help you get started, plus opportunities for a clear career path within the business.
- Whitbread Benefits card: Up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
- Pension and saving schemes: Company pension and Save as You Earn scheme.
- Discounts: Savings on shops, utilities, travel, cinema, supermarkets, and more.
- Have breakfast on us: A complimentary Premier Inn breakfast for 2 when you join.
We are committed to being an inclusive organisation that values diversity and welcomes your application regardless of background or situation. Under-represented groups are encouraged to build a career with us and we will support workplace adjustments, part-time and flexible working where possible.
Job ref: 147188-4492
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Nights Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any relevant soft skills you possess, such as problem-solving and communication. These are crucial for a Nights Team Member role, as you'll be ensuring guests have a safe and restful experience.
✨Tip Number 3
Consider visiting the Plymouth City Centre (Derrys Cross) Premier Inn before applying. This will give you a feel for the environment and allow you to mention specific observations in your conversations with the hiring team.
✨Tip Number 4
Network with current or former employees of Premier Inn if possible. They can provide insights into the company culture and what it takes to succeed in the Nights Team Member position.
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Nights Team Member does. Highlight your calm personality and customer service skills in your application, as these are key attributes for the role.
Tailor Your CV: Make sure your CV reflects any relevant experience or skills that align with the job requirements. Even if you don't have direct experience, emphasise transferable skills like problem-solving and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premier Inn and how you can contribute to their commitment to customer service and safety.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Personality
As a Nights Team Member, your calm demeanour is crucial. During the interview, demonstrate how you handle stressful situations and reassure guests. Share examples of times when you've maintained composure under pressure.
✨Highlight Customer Service Skills
Customer service is key in this role. Be prepared to discuss your previous experiences in customer-facing roles, even if they are informal. Emphasise your ability to assist guests and ensure their comfort during their stay.
✨Demonstrate Problem-Solving Abilities
The hotel environment can present unexpected challenges. Prepare to discuss scenarios where you've successfully resolved issues or made quick decisions. This will show your potential employer that you're resourceful and proactive.
✨Express Enthusiasm for the Role
Show genuine interest in the position and the company. Research Premier Inn and be ready to explain why you want to work there specifically. Your enthusiasm can set you apart from other candidates.