At a Glance
- Tasks: Support hotel guests overnight and ensure their safety and comfort.
- Company: Join Premier Inn, a leading name in the UK hospitality industry.
- Benefits: Enjoy discounts on stays, meals, and more, plus a free breakfast for two!
- Why this job: Flexible hours, career growth opportunities, and a welcoming team culture await you.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
- Other info: Open to all backgrounds; we value diversity and inclusivity in our workplace.
Come and be a Nights Team Member at Premier Inn in Llandudno Town Centre. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night's sleep with us. Immediate start, no experience needed.
PAY RATE: Up to Β£13.16 per hour
CONTRACT TYPE: Fixed Term Contract until 04/09/2025. Over 18s only.
HOURS: 16 hours across 2 nights per week β weekends included, guaranteed hours to plan your week around
LOCATION: Premier Inn Llandudno Town Centre, Vaughan Street, Llandudno, LL30 1AG
Why you'll love it here:
- Training and support: Weβve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you'll do: Join our team at Llandudno Town Centre Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK's leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Nights Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Nights Team Member
β¨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your approach during the interview.
β¨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Sharing stories about how you've helped others or resolved issues can demonstrate your suitability for the Nights Team Member role.
β¨Tip Number 3
Prepare to discuss your availability and flexibility, especially since the role requires working nights and weekends. Showing that you're adaptable can make you a more attractive candidate.
β¨Tip Number 4
Think about how you would handle specific scenarios that might arise during night shifts, such as guest complaints or safety concerns. Being ready with examples will showcase your problem-solving skills.
We think you need these skills to ace Nights Team Member
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities of a Nights Team Member. Highlight your calm personality and customer service skills in your application.
Tailor Your CV: Make sure your CV reflects any relevant experience or skills that align with the role. Even if you don't have direct experience, emphasise transferable skills like problem-solving and health and safety knowledge.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Premier Inn and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Premier Inn
β¨Show Your Calm Personality
As a Nights Team Member, your calm demeanour is crucial. During the interview, share examples of how you've handled stressful situations or provided support to others, showcasing your ability to maintain composure.
β¨Highlight Customer Service Skills
Customer service is key in this role. Be prepared to discuss any previous experiences where you went above and beyond for a customer, even if it's from a different job or context. This will demonstrate your commitment to guest satisfaction.
β¨Demonstrate Problem-Solving Abilities
The ability to solve problems quickly is essential for a Nights Team Member. Think of specific instances where you've successfully resolved an issue, and be ready to explain your thought process during the interview.
β¨Express Enthusiasm for the Role
Show genuine interest in the position and the company. Research Premier Inn and mention what excites you about working there, whether it's their commitment to inclusivity or the benefits they offer. This enthusiasm can set you apart from other candidates.