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- Tasks: Ensure guest safety and comfort during the night shift at Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on customer care.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with guaranteed hours, training, and a clear career path in hospitality.
- Qualifications: No experience needed, just a calm personality and a passion for customer service.
- Other info: Permanent contract with 24 hours a week across 3 nights, weekends included.
Come and be a Nights Team Member at Premier Inn in Bury St Edmunds North (A14). As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night's sleep with us. Immediate start, no experience needed.
PAY RATE: Up to £13.16 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts! Over 18s only.
HOURS: 24 hours a week across 3 nights – weekends included, guaranteed hours to plan your week around
LOCATION: Premier Inn Bury St Edmunds North (A14), Etna Road, Bury St Edmunds, IP33 1JZ
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Bury St Edmunds North (A14) Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
Nights Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes Premier Inn unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Highlight your customer service skills in conversations. Even if you don't have direct experience, think of examples from other areas of your life where you've helped others or resolved issues, as this is key for a Nights Team Member role.
✨Tip Number 3
Prepare to discuss your availability and flexibility. Since the role requires working nights and weekends, showing that you're open to these hours can make you a more attractive candidate.
✨Tip Number 4
Research common health and safety protocols in hospitality. Being knowledgeable about basic safety measures can demonstrate your readiness for the role and your commitment to guest well-being.
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what is expected of a Nights Team Member. Highlight key responsibilities such as customer service and safety, and think about how your skills align with these.
Tailor Your CV: Make sure your CV reflects relevant experience or skills that relate to the role. Even if you don't have direct experience, emphasise transferable skills like problem-solving and customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your calm personality and willingness to learn. Mention why you want to work at Premier Inn specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Personality
As a Nights Team Member, your calmness is key. During the interview, demonstrate how you handle stressful situations with ease and reassure the interviewer that you can maintain a peaceful environment for guests.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Share examples from your past experiences where you provided excellent service, even if they are from different contexts. This will show your ability to make guests feel welcome and comfortable.
✨Emphasise Problem-Solving Abilities
Being a Nights Team Member means you'll face unexpected challenges. Prepare to discuss specific instances where you've successfully solved problems, showcasing your quick thinking and resourcefulness.
✨Familiarise Yourself with Health and Safety Protocols
Understanding health and safety is crucial in this role. Brush up on basic health and safety knowledge relevant to hospitality, and be ready to discuss how you would ensure guest safety during your shift.
