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- Tasks: Ensure guest safety and comfort during the night shift at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.16 per hour with great discounts and a pension scheme.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Must be over 18; calm personality and problem-solving skills are a plus.
- Other info: Enjoy complimentary breakfast for two when you join us!
Come and be a Nights Team Member at Premier Inn in Frome. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us.
Immediate start, no experience needed.
PAY RATE Up to £13.16 per hour - night shift
CONTRACT TYPE Fixed term contract – we don’t do zero hours contracts! Over 18s only. End date - 28/02/2026
HOURS 16 hours per week
LOCATION Jenson Ave, Frome BA11 2LD
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do
Join our team at Premier Inn Frome as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
Nights Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Get to know the hotel! Familiarise yourself with the layout and services offered at Premier Inn Frome. This way, when you’re chatting with guests, you can confidently answer their questions and make their stay even more enjoyable.
✨Tip Number 2
Show off your calm personality! During the night shift, things can get a bit quiet, but that’s your chance to shine. Use this time to engage with guests, ensuring they feel safe and comfortable, which is key to a good night’s sleep.
✨Tip Number 3
Don’t hesitate to ask for help! If you’re unsure about something, reach out to your colleagues or supervisors. We’re all here to support each other, and it’s better to ask than to guess, especially when it comes to guest safety.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started with us. Plus, you’ll find all the info you need about the role and the perks of working at Premier Inn, like those sweet discounts and benefits!
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your calm and friendly personality shine through. We want to see how you can make our guests feel at home, even in the wee hours of the night!
Highlight Relevant Skills: Even if you don’t have direct experience, think about any customer service or problem-solving skills you've got. We love seeing how you can apply those skills to help our guests get a good night's sleep.
Keep It Simple: Don’t overcomplicate things! A clear and straightforward application is always appreciated. Just be yourself and let us know why you’d be a great fit for the Nights Team Member role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get the ball rolling on your journey with us at Premier Inn!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As a Nights Team Member, your calm personality is key. During the interview, share examples of how you've handled stressful situations or provided excellent customer service. This will demonstrate that you can keep guests at ease during the night.
✨Know the Basics of Health and Safety
Familiarise yourself with basic health and safety protocols relevant to hospitality. Even if you don’t have experience, showing that you understand the importance of guest safety will impress the interviewers and show you're proactive.
✨Highlight Your Problem-Solving Skills
Think of scenarios where you've had to solve problems quickly and effectively. Whether it’s dealing with a difficult customer or managing unexpected situations, sharing these stories will showcase your ability to think on your feet.
✨Ask About Career Development
Since Premier Inn offers clear career paths, don’t hesitate to ask about growth opportunities during your interview. This shows your enthusiasm for the role and your desire to grow within the company, which is always a plus!