At a Glance
- Tasks: Ensure guest safety and comfort during the night shift at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.16 per hour with great discounts and a pension scheme.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Calm personality and problem-solving skills are essential.
- Other info: Enjoy complimentary breakfast and discounts on travel and shopping.
Overview
Nights Team Member – Truro Premier Inn
Come and be a Nights Team Member at Premier Inn in Truro. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
Pay
Up to £13.16 per hour
Contract type
Fixed term until 22/01/2026
Hours
24 hours per week – nights included
Location
Truro Premier Inn, Old Carnon Hill, Carnon Downs, Truro, TR3 6JZ
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do
Join our team at Premier Inn Truro as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
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Nights Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with guests overnight, think of scenarios where you might need to solve problems or provide assistance. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Dress the part! Even though it’s a night shift, showing up looking smart and professional can make a great first impression. It shows you’re serious about the role and ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We’ve made it super easy for you to apply directly, so don’t miss out on that. Plus, it shows you’re keen and ready to join the team at Premier Inn Truro!
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your calm and friendly personality shine through. We want to see how you can make our guests feel at home, even in the wee hours of the night!
Highlight Relevant Skills: Even if you don’t have direct experience, think about any customer service or problem-solving skills you've got. We love seeing how you can apply those skills to help our guests get a good night's sleep.
Keep It Simple: Don’t overcomplicate things! Use clear and straightforward language in your application. We appreciate honesty and clarity, so just be yourself and tell us why you’d be a great fit for the Nights Team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you started on your journey with Premier Inn!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As a Nights Team Member, your calm personality is key. During the interview, share examples of how you've handled stressful situations or provided excellent customer service. This will demonstrate that you can keep guests at ease during the night.
✨Know the Basics of Health and Safety
Familiarise yourself with basic health and safety protocols relevant to hospitality. Mentioning your understanding of these practices in the interview will show that you're proactive and ready to ensure guest safety, which is crucial for this role.
✨Highlight Your Problem-Solving Skills
Think of specific instances where you've successfully solved problems, especially in a customer service context. Sharing these stories will illustrate your ability to think on your feet and handle any issues that may arise during the night shift.
✨Ask About Career Development
Show your enthusiasm for growth by asking about training and career progression opportunities within Premier Inn. This not only reflects your ambition but also aligns with their commitment to support staff development, making you a more attractive candidate.