At a Glance
- Tasks: Ensure guest safety and provide excellent customer service overnight.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.16 per hour, discounts, and a complimentary breakfast.
- Other info: Permanent contract with 20 hours per week at Newcastle Quayside.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Calm personality and problem-solving skills required.
Nights Team Member – Newcastle (Metro Centre) – (Premier Inn/hub) Hotel
Come and be a Nights Team Member at Premier Inn in Newcastle (Metro Centre). As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE
Up to £13.16 per hour
CONTRACT TYPE
Fixed Term Contract until 28/05/2026 – we don’t do zero hours contracts! Over 18s only.
HOURS
16 hours per week
LOCATION
Derwenthaugh Road, Gateshead, Newcastle Upon Tyne NE16 3BJ
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Newcastle (Metro Centre) as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
Nights - Team Member in Newcastle upon Tyne employer: Premier Inn
At Premier Inn Newcastle (Quayside), we pride ourselves on being an excellent employer, offering a supportive work culture where every Nights Team Member is valued. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, we ensure our team enjoys a rewarding experience while contributing to the comfort of our guests. Join us for a fulfilling role in a vibrant location that prioritises your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Nights - Team Member in Newcastle upon Tyne
✨Tip Number 1
First things first, get to know the company! Research Premier Inn and Whitbread to understand their values and what they look for in a Nights Team Member. This will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
When you apply through our website, make sure to highlight your customer service skills. Even if you don’t have direct experience, think about times you've helped others or solved problems – those stories can really make you stand out!
✨Tip Number 3
Prepare for the interview by thinking about common questions related to health and safety, as well as how you’d handle various guest situations. Practising your answers with a friend can help you feel more confident when the time comes.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the role. Plus, it’s a great way to reiterate your interest in being part of the Premier Inn team.
We think you need these skills to ace Nights - Team Member in Newcastle upon Tyne
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant skills or experiences you have. We love seeing how your background aligns with what we’re looking for in a Nights Team Member!
Keep It Clear and Concise:While we appreciate detail, it’s important to keep your application straightforward. Use clear language and avoid jargon to ensure we can easily understand your qualifications and enthusiasm for the role.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us without any hiccups!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As a Nights Team Member, your calm personality is key. During the interview, share examples of how you've handled stressful situations or provided excellent customer service. This will demonstrate that you can keep things running smoothly during the night shift.
✨Know the Company
Familiarise yourself with Premier Inn and Whitbread's values and benefits. Mentioning their commitment to training and career progression can show that you're genuinely interested in being part of their team and not just looking for any job.
✨Highlight Problem-Solving Skills
Think of specific instances where you've solved problems effectively. Whether it’s dealing with a difficult customer or managing an unexpected situation, sharing these stories will illustrate your ability to think on your feet, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training process or what a typical night looks like for a Nights Team Member. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
