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- Tasks: Ensure guest safety and comfort during night shifts at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.16 per hour, discounts, and a complimentary breakfast.
- Why this job: Make a difference in guests' nights while enjoying great perks.
- Qualifications: No experience needed, just a calm personality and problem-solving skills.
- Other info: Fixed-term contract with clear career progression opportunities.
Nights Team Member – Pontypool Premier Inn
Come and be a Nights Team Member at Pontypool Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE: Up to £13.16 per hour – night shift
CONTRACT TYPE: Fixed Term – until 05/02/2026 – we don’t do zero hours contracts! Over 18s only.
HOURS: 16 hours per week
LOCATION: Tyr Y Mynydd Shop Road, Pontypool NP4 7RU
Why you\’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you\’ll do:
Join our team at Pontypool Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
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Nights - Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights - Team Member
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who might have connections in the hospitality industry. You never know who might have a lead on a Nights Team Member position at Premier Inn.
✨Tip Number 2
Be ready for an informal chat! When you apply through our website, be prepared for a quick phone call or video chat. Show off your calm personality and customer service skills right from the start!
✨Tip Number 3
Research is key! Familiarise yourself with Premier Inn’s values and what it means to be part of the Whitbread family. This will help you stand out during any interviews or conversations.
✨Tip Number 4
Follow up after applying! A quick message thanking them for considering your application can go a long way. It shows your enthusiasm and keeps you on their radar for the Nights Team Member role.
We think you need these skills to ace Nights - Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your calm and friendly nature that makes you perfect for a Nights Team Member.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Whether it’s customer service or problem-solving, we want to know how you can contribute to our team at Premier Inn Pontypool.
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. A clear and concise application helps us understand your qualifications quickly, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Premier Inn
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Nights Team Member at Premier Inn involves. Familiarise yourself with the responsibilities, like ensuring guest safety and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Calm Personality
Since this role requires a calm demeanour, think of examples from your past experiences where you've handled stressful situations effectively. Whether it's dealing with a difficult customer or managing a busy environment, share these stories to demonstrate your ability to stay composed under pressure.
✨Highlight Problem-Solving Skills
As a Nights Team Member, you'll need to tackle unexpected issues. Prepare to discuss specific instances where you've successfully solved problems. This could be anything from resolving a guest's complaint to handling an emergency situation. Showing your proactive approach will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for career progression within Whitbread. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.