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For Companies At a Glance
- Tasks: Ensure guest safety and comfort during the night shift at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, pension schemes, and discounts on shopping.
- Why this job: Immediate start with no experience needed and a clear career path.
- Qualifications: Calm personality and problem-solving skills required.
- Other info: Enjoy complimentary breakfast for two when you join us!
Overview
Nights Team Member – Maidstone (West Malling) Premier Inn Hotel.
Come and be a Nights Team Member at Premier Inn in Maidstone (West Malling). As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
Details
- PAY RATE: Up to £13.16 per hour – night shift
- CONTRACT TYPE: Permanent – we don’t do zero hours contracts! Over 18s only.
- HOURS: 16 hours per week
- LOCATION: Maidstone Rd, Ashford, Kent TN26 1AP
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Maidstone (West Malling) as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
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Nights Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with guests overnight, think of scenarios where you might need to solve problems or provide assistance. Role-play with a friend to get comfortable.
✨Tip Number 3
Dress the part! Even though it’s a night shift, showing up looking smart and professional can make a great first impression. It shows you’re serious about the role and ready to represent the hotel.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, you’ll find all the details you need about the role and benefits right there!
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your calm and friendly personality shine through. We want to see how you can make our guests feel at home, even in the wee hours of the night!
Highlight Relevant Skills: Even if you don’t have direct experience, think about any customer service or problem-solving skills you've got. We love seeing how you can apply those skills to help our guests get a good night's sleep.
Keep It Simple: Don’t overcomplicate things! Use clear and straightforward language in your application. We appreciate honesty and clarity, so just be yourself and tell us why you’d be a great fit for our Nights Team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you started on your journey with Premier Inn!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As a Nights Team Member, your calm personality is key. During the interview, share examples of how you've handled stressful situations or provided excellent customer service. This will demonstrate that you can keep guests at ease during their stay.
✨Know the Basics of Health and Safety
Familiarise yourself with basic health and safety protocols relevant to hospitality. Even if you don’t have experience, showing that you understand the importance of guest safety will impress the interviewers and show you're proactive.
✨Highlight Your Problem-Solving Skills
Think of scenarios where you've had to solve problems quickly and effectively. Whether it’s dealing with a difficult customer or managing unexpected issues, sharing these stories will showcase your ability to think on your feet.
✨Ask About Career Development
Since Premier Inn offers clear career paths, don’t hesitate to ask about growth opportunities during your interview. This shows your ambition and interest in staying with the company long-term, which is something they value.