At a Glance
- Tasks: Ensure guests have a peaceful night and provide top-notch customer service.
- Company: Join the friendly team at Premier Inn in Sittingbourne.
- Benefits: Earn up to £13.66 per hour with discounts and training opportunities.
- Other info: Fixed-term contract until August 2026 with flexible hours.
- Why this job: Be part of a team that values guest experience and safety.
- Qualifications: No specific qualifications needed, just a passion for customer service.
The predicted salary is between 13 - 13 £ per hour.
Premier Inn in Sittingbourne is seeking a Nights Team Member for 16 hours per week, paying up to £13.66 per hour. Join a team dedicated to ensuring guests have a peaceful night’s sleep and a safe environment.
The role includes providing excellent customer service and managing health and safety overnight. The position offers a fixed-term contract until 31st August 2026 with various employee benefits, including generous discounts and training opportunities.
Nights Guest Experience Associate — 16h/Week employer: Premier Inn
Premier Inn in Sittingbourne is an excellent employer, offering a supportive work culture where team members are valued for their contributions to guest satisfaction. With competitive pay, generous discounts, and opportunities for training and development, employees can grow within the hospitality industry while enjoying a fulfilling role that prioritises both safety and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Guest Experience Associate — 16h/Week
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Premier Inn. A personal recommendation can really make you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by researching Premier Inn's values and what they look for in a Nights Team Member. We want to show that we’re not just a good fit for the role, but also for the company culture.
✨Tip Number 3
Practice your customer service skills! Since this role is all about ensuring guests have a peaceful night, think of scenarios where you can demonstrate how you'd handle different situations with guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’ve got loads of resources to help you ace the process.
We think you need these skills to ace Nights Guest Experience Associate — 16h/Week
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love providing excellent customer service. Share any experiences that highlight your ability to create a welcoming atmosphere for guests, especially during the night shifts.
Highlight Relevant Experience:Make sure to mention any previous roles where you've managed health and safety or worked in hospitality. We want to see how your background aligns with our goal of ensuring a peaceful night's sleep for our guests.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Nights Guest Experience Associate role. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, especially around customer service and guest experience. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Nights Guest Experience Associate, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you went above and beyond for a customer or handled a challenging situation effectively.
✨Health and Safety Awareness
Since the role involves managing health and safety overnight, brush up on basic health and safety protocols. Be ready to discuss how you would ensure a safe environment for guests during your shift.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical night shift looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
