At a Glance
- Tasks: Ensure guest safety and provide excellent customer service during night shifts.
- Company: Join the welcoming team at Premier Inn, a leading hotel brand.
- Benefits: Earn up to £13.66 per hour, enjoy discounts, and free breakfast for two.
- Other info: Flexible 31-hour work week with great training and career development opportunities.
- Why this job: Perfect for night owls who love helping others and want immediate start.
- Qualifications: No prior experience needed; just bring your calm personality and customer service skills.
The predicted salary is between 13 - 13 € per hour.
Premier Inn is seeking a Nights Team Member for their Durham East location. The role requires a calm personality to ensure the safety of hotel guests during the night, along with excellent customer service skills.
You will work 31 hours a week with a pay rate of up to £13.66 per hour. Benefits include:
- Training
- A Whitbread Benefits card for discounts
- Pension schemes
- A complimentary breakfast for two upon joining
Immediate start available, no prior experience needed.
Nights Guest Care Specialist - Breakfast Included employer: Premier Inn
Premier Inn is an excellent employer that values its team members by offering a supportive work culture and numerous benefits, including comprehensive training and a Whitbread Benefits card for exclusive discounts. Located in the vibrant area of Durham East, employees enjoy a friendly atmosphere with opportunities for personal growth and development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Guest Care Specialist - Breakfast Included
✨Tip Number 1
Make sure to showcase your calm personality during interviews. We want to see how you handle pressure and ensure guest safety, so think of examples where you've kept your cool in tricky situations.
✨Tip Number 2
Customer service skills are key for this role! Brush up on your communication techniques and be ready to share how you’ve gone above and beyond for customers in the past. We love hearing about those moments!
✨Tip Number 3
Don’t forget to highlight your flexibility and willingness to work nights. This is a crucial part of the job, so let us know how you can adapt your schedule to meet the needs of our guests.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re always on the lookout for passionate team members, and applying directly shows your enthusiasm for joining Premier Inn.
We think you need these skills to ace Nights Guest Care Specialist - Breakfast Included
Some tips for your application 🫡
Show Your Calm Side:Since the role requires a calm personality, make sure to highlight any experiences where you've handled stressful situations with ease. We want to see how you keep your cool under pressure!
Customer Service is Key:Excellent customer service skills are a must! Share examples of how you've gone above and beyond for customers in the past. We love to see that passion for helping others shine through in your application.
Be Yourself:Don’t be afraid to let your personality come through in your written application. We’re looking for genuine people who can connect with our guests, so show us who you are!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to find your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
Since the role requires a calm personality, think about situations where you've handled stress or conflict effectively. Share these examples during your interview to demonstrate that you can maintain composure, especially during the night shifts.
✨Customer Service is Key
Prepare to discuss your approach to customer service. Even if you don't have direct experience, think of times when you've helped someone or provided excellent service in any capacity. Highlight your ability to connect with people and ensure their comfort.
✨Know the Company
Do a bit of homework on Premier Inn and its values. Understanding their commitment to guest satisfaction will help you align your answers with what they’re looking for. Mentioning specific benefits like the Whitbread Benefits card can show your enthusiasm for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical night shift looks like. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
