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- Tasks: Be the friendly face for overnight guests, ensuring their comfort and safety.
- Company: Join Premier Inn, a leading hotel brand with a welcoming atmosphere.
- Benefits: Earn up to £13.66 per hour, enjoy discounts, and get free breakfast for two.
- Other info: Immediate start with a permanent contract and flexible hours.
- Why this job: Make a difference in guests' nights while working in a supportive team.
- Qualifications: Great customer service skills and a calm personality are essential.
The predicted salary is between 19000 - 20000 £ per year.
Premier Inn is looking for a Nights Team Member to join their team in Birkenhead. In this role, you will be the go-to person for hotel overnight guests, using your calm personality and customer service skills to ensure they feel safe and can get a good night's sleep.
The position offers an immediate start, a permanent contract, and a pay rate of up to £13.66 per hour for 28 hours a week. Enjoy various benefits, including discounts and a complimentary breakfast for two upon joining.
Night Shift Operations Associate employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Operations Associate
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their night shift operations.
✨Tip Number 2
Practice your customer service skills! Since you'll be the go-to person for guests, think of scenarios where you might need to handle requests or resolve issues. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress appropriately for your interview. Even though it's a night shift role, showing up looking professional will make a great first impression. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Don't forget to apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up at Premier Inn.
We think you need these skills to ace Night Shift Operations Associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your calm and friendly personality shine through. We want to see how you can make our guests feel at home, even in the wee hours of the night!
Highlight Relevant Experience: Make sure to mention any previous customer service roles or experiences that showcase your ability to handle night-time operations. We love seeing how your skills align with what we need!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Nights Team Member role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Premier Inn.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As a Night Shift Operations Associate, you'll need to demonstrate your calm personality. During the interview, share examples of how you've handled stressful situations or resolved conflicts, especially in customer service roles. This will show that you can keep your cool when guests need assistance.
✨Highlight Customer Service Skills
Make sure to emphasise your customer service experience. Prepare specific anecdotes where you went above and beyond for a guest or solved a problem effectively. This will help the interviewer see that you understand the importance of making guests feel safe and comfortable during their stay.
✨Know the Company
Do a bit of homework on Premier Inn. Familiarise yourself with their values, mission, and what sets them apart in the hospitality industry. Mentioning this knowledge in your interview shows genuine interest and that you're a good fit for their team.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, what a typical night shift looks like, or how they support their staff. This not only shows your enthusiasm for the role but also helps you gauge if it's the right fit for you.