Night Shift Guest Care Associate

Night Shift Guest Care Associate

Full-Time 28400 - 28400 € / year (est.) No home office possible
Premier Inn

At a Glance

  • Tasks: Ensure guest comfort and safety during the night shift.
  • Company: Join Premier Inn, a leading hospitality brand.
  • Benefits: Earn up to £13.66 per hour, plus discounts and free breakfast.
  • Other info: Flexible hours with opportunities for growth in a supportive team.
  • Why this job: Perfect for night owls who love helping others and want immediate start.
  • Qualifications: No experience needed, just a calm personality and great customer service skills.

The predicted salary is between 28400 - 28400 € per year.

Premier Inn is hiring a Nights Team Member for its Burton on Trent Central location. This full-time position involves 16 hours of work per week at a pay rate of up to £13.66 per hour.

The role requires a calm personality and customer service skills to ensure the safety and comfort of overnight guests.

Benefits include a Whitbread Benefits card for discounts and a complimentary breakfast for two when you join. Immediate start available with no prior experience needed.

Night Shift Guest Care Associate employer: Premier Inn

Premier Inn offers a supportive and inclusive work environment where team members can thrive. With flexible hours, competitive pay, and unique benefits like discounts through the Whitbread Benefits card and complimentary meals, employees are encouraged to grow and develop their skills in the hospitality industry. Located in Burton on Trent Central, this role provides an excellent opportunity for those seeking meaningful employment in a dynamic and customer-focused setting.

Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Shift Guest Care Associate

Tip Number 1

Make sure to showcase your calm personality during interviews. Since the role involves ensuring the safety and comfort of guests, we want to see how you handle pressure and keep things cool under the night shift lights.

Tip Number 2

Brush up on your customer service skills! We know you might not have prior experience, but showing us that you understand the importance of guest satisfaction can really set you apart from the crowd.

Tip Number 3

Don’t forget to highlight any relevant experiences, even if they’re not directly related to hospitality. We love seeing transferable skills, so whether it’s teamwork or problem-solving, let us know what you’ve got!

Tip Number 4

Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people, and who knows, you could be starting your new role in no time!

We think you need these skills to ace Night Shift Guest Care Associate

Customer Service Skills
Calm Personality
Safety Awareness
Comfort Management
Communication Skills
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Personality:When writing your application, let your calm and friendly personality shine through. We want to see how you can make our guests feel safe and comfortable during the night shifts.

Highlight Relevant Skills:Even if you don’t have direct experience, think about any customer service skills you've developed in other roles. We love to see how you can apply those skills to ensure a great experience for our overnight guests.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get to know you better!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Premier Inn.

How to prepare for a job interview at Premier Inn

Show Your Calm Side

Since the role requires a calm personality, think about situations where you've handled stress or difficult customers. Share these experiences during your interview to demonstrate that you can keep your cool under pressure.

Highlight Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Even if you don't have direct experience, think about times when you've helped someone or resolved an issue. This will show that you understand the importance of guest care.

Know the Company

Do a bit of research on Premier Inn and their values. Understanding their commitment to guest comfort and safety will help you align your answers with what they’re looking for. It shows you're genuinely interested in the role and the company.

Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or what a typical night shift looks like. It shows you're engaged and eager to learn more about the position.