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- Tasks: Be the friendly face of our hotel, serving guests and making cocktails.
- Company: Join Premier Inn, a leading hotel brand in Newcastle City Centre.
- Benefits: Earn up to £13.06 per hour with flexible hours and full training.
- Other info: Enjoy a supportive team environment with opportunities for growth.
- Why this job: Create memorable experiences for guests while developing your hospitality skills.
- Qualifications: No prior experience needed, just a passion for customer service.
The predicted salary is between 17000 - 18000 £ per year.
Premier Inn in Newcastle City Centre (Millennium Bridge) is hiring a Ground Floor Team Member. In this role, you will be the welcoming face of the hotel, providing excellent customer service while assisting guests from check-in to check-out.
Your responsibilities will include:
- Making cocktails
- Serving meals
- Ensuring rooms are perfect
The position offers a fixed-term contract at a pay rate of up to £13.06 per hour, with 12 hours of work per week, and comprehensive training and support.
Guest Experience Agent – Front Desk & Bar in Newcastle upon Tyne employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Agent – Front Desk & Bar in Newcastle upon Tyne
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face at the front desk or bar, and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart.
✨Tip Number 3
Dress the part when you go for your interview. First impressions matter, especially in a hospitality role. Show up looking smart and ready to represent the welcoming face of Premier Inn!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Guest Experience Agent role.
We think you need these skills to ace Guest Experience Agent – Front Desk & Bar in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and hospitality.
Tailor Your Application: Make sure to tailor your application specifically for the Guest Experience Agent role. Highlight any relevant experience you have in customer service, especially in a bar or hotel setting, to show us you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn and their values. Understanding their commitment to customer service will help you align your answers with what they’re looking for in a Guest Experience Agent.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s handling a difficult situation or going above and beyond for a guest, these stories will showcase your suitability for the role.
✨Practice Your Cocktail Knowledge
Since you'll be making cocktails, brush up on some popular recipes and techniques. Being able to discuss your favourite cocktails or even suggest a new one during the interview can impress your interviewers and show your enthusiasm for the bar aspect of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.