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For Companies At a Glance
- Tasks: Welcome guests, serve meals, and make cocktails in a fun environment.
- Company: Join the friendly team at Premier Inn Newcastle City Centre.
- Benefits: Up to £13.06 per hour, discounts, and complimentary breakfast for two.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: No experience needed; start your career with great training and support.
- Qualifications: A fun personality and a passion for customer service.
The predicted salary is between 13 - 13 £ per hour.
Come and be a Ground Floor Team Member at Newcastle City Centre (Millennium Bridge) Premier Inn. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Job Details
- Pay rate: Up to £13.06 per hour
- Contract type: Fixed Term Contract (until 03/09/2026)
- Hours: 12 hours per week
- Location: City Rd, Newcastle upon Tyne NE1 2AN
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start and offer opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do
- Welcome guests and provide friendly customer service.
- Assist guests from check‑in to check‑out, including making cocktails, serving meals, and coordinating with housekeeping to ensure rooms are perfect.
- Help guests rest easy from the moment they check in.
Ground Floor Team Member in Newcastle upon Tyne employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Premier Inn's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think about how you can make guests feel welcome. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Dress to impress! Even though it’s a casual role, looking smart and presentable can make a great first impression. It shows you care about the job and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll find all the details about the role and benefits right there, making it super straightforward for you.
We think you need these skills to ace Ground Floor Team Member in Newcastle upon Tyne
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. Even if you don’t have direct experience, think about how your past roles can relate to being a Ground Floor Team Member.
Keep It Simple: We love straightforward applications! Stick to clear language and avoid jargon. Just be honest and concise about your experiences and what you can bring to our team.
Apply Through Our Website: For the best chance of landing an interview, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Ground Floor Team Member, your fun personality is key! Make sure to let your true self shine during the interview. Share anecdotes that highlight your friendly nature and customer service skills, as this role is all about making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Role-Specific Questions
Think about scenarios related to customer service, like how you would handle a difficult guest or ensure a room is perfect for check-in. Practising these responses will help you feel more confident and ready to tackle any questions they throw your way.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Ground Floor Team Member. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.