At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel experience for guests.
- Company: Join the vibrant Premier Inn team in Newcastle City Centre.
- Benefits: Enjoy competitive pay, discounts, and a clear career path.
- Other info: Immediate start available with excellent training and support.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Previous leadership experience in retail or similar roles is essential.
The predicted salary is between 20000 - 22000 £ per year.
We're currently recruiting in our Newcastle City Centre (Millennium Bridge) Premier Inn. Working 32 hours per week, paying up to £13.86 per hour.
Come and be a Duty Manager at Newcastle City Centre (Millennium Bridge) Premier Inn. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.86 per hour (day shift)
HOURS: 32 hours a week
LOCATION: City Rd, Newcastle upon Tyne NE1 2AN
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Newcastle City Centre (Millennium Bridge) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager - Lead Guest Experience & Safety (Newcastle) in Newcastle upon Tyne employer: Premier Inn
At Premier Inn Newcastle City Centre (Millennium Bridge), we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. With comprehensive training, clear career progression, and fantastic employee benefits including discounts on accommodation and meals, we ensure that our Duty Managers not only lead with confidence but also thrive in their roles. Join us to be part of a team that prioritises guest experience and safety while enjoying the perks of working in a vibrant city centre location.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Lead Guest Experience & Safety (Newcastle) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and guest experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! When you get the chance to meet the team, let your passion for customer service shine through. Remember, they want to see how you’ll fit into their culture as much as your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Premier Inn family.
We think you need these skills to ace Duty Manager - Lead Guest Experience & Safety (Newcastle) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight any experience you have in leading teams, especially in retail or hospitality. We want to see how you've inspired others and created a positive environment.
Tailor Your Application:Don’t just send the same CV everywhere! Take a moment to tweak your application for this role. Mention specific skills that match the job description, like customer service and health & safety knowledge.
Be Yourself:We love authenticity! Let your personality shine through in your application. Share your passion for guest experience and why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn and its values. Understand their commitment to guest experience and safety, as this will help you align your answers with what they’re looking for in a Duty Manager.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you successfully led a team. Highlight how you inspired others and managed challenges, as this role is all about leading a high-performing team.
✨Demonstrate Customer Focus
Think of instances where you went above and beyond for customers. Be ready to discuss how you would ensure an exceptional guest experience at the hotel, as this is a key part of the Duty Manager role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or training opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
