At a Glance
- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Permanent contract with 35 hours per week and clear career progression.
- Why this job: No experience needed; start your career in a fun, supportive environment.
- Qualifications: A friendly personality and a passion for customer service.
Come and be a Front of House Team Member at Premier Inn in Newbury Town Centre (London Road). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
PAY RATE Up to £12.56 per hour
CONTRACT TYPE Permanent – we don’t do zero hours contracts!
HOURS 35 hours per week
LOCATION Newbury Town Centre (London Road) Park Way, Newbury, RG14 1EE
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Newbury Town Centre (London Road) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Newbury employer: Premier Inn
At Premier Inn in Newbury Town Centre, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you can thrive in your role as a Front of House Team Member while enjoying fantastic benefits like discounts on accommodation and meals, a company pension, and even complimentary breakfasts. Join us to be part of a friendly team where your customer service skills will shine and make a real difference to our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Newbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Whether it’s role-playing with a mate or just chatting with strangers, the more comfortable you are, the better you'll shine in the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you go for your interview. A neat appearance shows that you care about the role and are ready to represent the hotel in style.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, you’ll be one step closer to joining the fantastic team at Premier Inn Newbury Town Centre. Don’t miss out on this opportunity!
We think you need these skills to ace Ground Floor - Team Member in Newbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re looking for someone who can bring a warm welcome to our guests.
Highlight Customer Service Skills:Make sure to emphasise any customer service experience you have, even if it’s informal. Whether it’s helping friends or family, or any previous roles, we want to know how you’ve made people feel welcome and valued. It’s all about that friendly vibe!
Keep It Simple and Clear:We love straightforward applications! Keep your language clear and concise, and avoid jargon. This helps us understand your skills and experiences without any confusion. Plus, it shows you can communicate effectively, which is key in our Front of House role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can create a warm and welcoming atmosphere for guests.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you’ve provided great service, whether in a job or in everyday life. Share specific examples that demonstrate your ability to connect with people and handle requests effectively.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity, which is especially important in the hospitality industry.
